Wreckless employee behavior can put the whole team at risk of getting COVID or having to quarantine. Dr. Mike and Coach Steve feel the pressure from its fall out.Από τον Mike Czubiak and Steve Sperry

Has the COVID shutdown caused a leak in Dr Mike's new patient pipeline? Does he have a clue of what is happening up front? Coach Steve makes him face the music or at least the epic phone call fail.Από τον Mike Czubiak and Steve Sperry

Does Dr Mike have a plan for taking care of all of his patients after he reopens the office? The coronavirus pandemic has caused plenty of disruption to our patients' routine and restorative care. Coach Steve talks about options to get him back on track.Από τον Mike Czubiak and Steve Sperry

Team zoom meetings can be fun until a team member freaks out and panics the team. Coach Steve and Dr Mike talk about zoom meetings, blind walks, and elbow bumps.Από τον Mike Czubiak and Steve Sperry

Delivering tough new is usually not a dentist's favorite job. Do you do it by email, text, in-person? Coach Steve has his opinion.Από τον Mike Czubiak and Steve Sperry

Remaining calm and remaining in charge during the stress of challenging times is what Coach Steve wants Dr Mike to do. This strain of the coronavirus will challenge us.Από τον Mike Czubiak and Steve Sperry

Breaking or losing dental equipment gets costly real quick. Listen to Dr Mike freak about his beloved loupes.Από τον Mike Czubiak and Steve Sperry

Sometimes it is a team member that gets us in a bad spot. Can Coach Steve talk his way out of this one?Από τον Mike Czubiak and Steve Sperry

Is it okay for a team member to miss work because of their kid's first day of school, dance recital, or baseball game? Coach Steve and Dr Mike take on family events.Από τον Mike Czubiak and Steve Sperry

Your team messes up and you get a bad google review. Take a deep breath, Coach Steve and Dr Mike will help you through it.Από τον Mike Czubiak and Steve Sperry

Dora's on her phone again and Coach Steve has a surprising message for her and Dr. Mike.Από τον Mike Czubiak and Steve Sperry

This is something that many dentists go through often- the late employee. Always that one team member who is late to the morning huddle or for the first patient. Listen to Dr. Mike's struggles with stragglers as Coach Steve lays out the protocol for being late and how to deal with protocol infractions.…

What goes through your mind when a team member asks you, "Hey Doc, can I talk with you after work?" Is it dread? How do you handle it? Coach Steve and Dr Mike will help you be ready when you hear this question (usually, just as you are jumping into a room.)Από τον Mike Czubiak and Steve Sperry