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Place where we stop to relax and breathe and recharge ourselves with positive thoughts and power and to constantly remind ourselves to be strong and love ourselves. Cover art photo provided by bharath g s on Unsplash: https://unsplash.com/@xen0m0rph
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Inspired by the ancient Indian principle of ‘Vasudhaiva Kutumbakam’ (the world is one family), our podcast aims to create a vibrant community for the 29 million NRIs and Indian origin individuals spread across the globe. Indian.Community is more than just a podcast; it’s a celebration of our shared heritage and a platform for Indian narratives to unfold.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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We see the glitz and glamour of Bollywood but what is the story behind-the-scenes? Itni Starry Baatein is a weekly podcast where series host Abira Dhar catches up with India's favourite stars in their raw, uncut, uncensored avatars.
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Send us a text Journey from Corporate Marketing to Filmmaking with Poonam Kaul | Indian Community Podcast In this episode of the Indian Community Podcast, hosts Rahul Mehra and Amit Gupta delve into an inspiring conversation with Poonam Kaul. Poonam shares her remarkable journey from over two decades in corporate marketing with giants like Nokia, A…
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Send us a text From Corporate Life to YouTube Stardom: Harish Bali's Inspiring Journey | Indian Community Podcast Join hosts Rahul Mehra and Amit Gupta in this engaging episode of the Indian Community Podcast, featuring Harish Bali, the creator of the popular YouTube channel Visa to Explore. Harish shares his incredible transformation from an 18-ye…
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Send us a text Challenges Faced by NRIs in India | Indian Community Podcast In this episode of the Indian Community Podcast, host Amit welcomes two esteemed guests, Subhash Ballapanavar and Prashanth Panduranga, who are actively advocating for the rights and protection of non-resident Indians (NRIs). They discuss the economic impact of NRIs on Indi…
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Send us a text Join us in this episode of the Indian Community Podcast as we dive deep into the world of personal branding with Sahil Sachdeva, the dynamic entrepreneur behind LevelUp PR. Sahil discusses the importance and strategies of personal branding, shares his inspiring journey from various career attempts to establishing a successful PR firm…
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Welcome to this episode of Humans of CX with your host, Garima. Our guest today is Sandeep Sachdeva, Head of Customer and Seller Experience at Snapdeal. Join us as we delve into the world of customer experience. Discover Sandeep's journey and insights as the Head of Customer Experience at Snapdeal. Learn about the skills needed for a successful car…
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In this episode of the Humans of CX podcast, Garima is joined by Shilpa Gupta, Chief Supply Chain Officer and Head of Customer Experience at HomeLane, India’s premier end-to-end home interiors platform, which delivers chosen home interiors within 45 days. Together, they explore the growing importance of CX, from the communication challenges of last…
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Send us a text In this episode of the Indian Community Podcast, hosts Amit Gupta and Rahul Mehra interview Neha Jain, Vice President of Global Sourcing and Product at Studio Ray. Neha shares her 17 years of extensive experience in strategic sourcing, product management, and selling to big box retailers like Costco, Walmart, and Sam's Club. She prov…
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Send us a text In this episode of the Indian Community Podcast, Amit Gupta and Rahul Mehra host Konstantin Ryabtsev, CEO and co-founder of Lifetime Health. Konstantin shares his personal journey and inspiration behind founding Lifetime Health, focusing on streamlining healthcare and providing all essential services digitally in India. He discusses …
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Send us a text In this episode of the Indian Community Podcast, hosts Amit Gupta and Rahul Mehra interview Nikhil Chhabra, Sidharth Jain, and Suresh Gupta, founders of Areno, an AI-powered fitness app. They explore how Areno is making fitness fun and accessible with gamified challenges that use AI to measure exercises through mobile cameras. The di…
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Send us a text This episode of the Indian Community Podcast features a deep dive into the inspiring journey and insights of Ankur Chadda, the founder and managing partner of Foxtail Capital. Born and raised in the United Kingdom, Ankur shares his path from studying law and real estate in London to executing over $200 million in real estate deals, e…
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Send us a text In this episode of the Indian Community Podcast, hosts Amit Gupta and Rahul Mehra welcome Mr. Basaiah Hiremath, famously known as The Moringa Man of India. With an impressive IT career behind him, Basaiah shifted his focus to agriculture, founding Nandi Organic Farmhouse, and becoming a pioneer in organic Moringa cultivation. He disc…
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Rediscovering Bharat with Kalyan Gullapalli : Bharat Origin, GDP, Culture & more #26
1:02:53
1:02:53
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1:02:53
Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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In this episode of the Humans of CX podcast, Garima is joined by Mithila Mahajan, the Global Head of Customer Experience at BDx Data Centers, a global data center platform offering secure, scalable, and sustainable digital solutions and infrastructure. Join them as they discuss customers' evolving expectations, the role of empathy, and the core val…
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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Toy Industry Revolution: Minali Agrawal's Inspirational PepPlay Journey on Indian Community #22
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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In this episode of the Humans of CX podcast, Garima is joined by Manish Nachnani, the Head of Customer Experience at Zuno General Insurance, one of the most trusted Insurance providers in India. Join them as they discuss the importance of customer experience in the insurance industry. They explore topics such as seamless services, trust-building, p…
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Rohan Pradyumna - Travana, Student turned Entrepreneur, AI Travel Planner | Indian Community #21
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Send us a text This episode of the Indian Community Podcast features Rohan Pradyumna, the creator of Travana, an innovative AI-powered travel planning platform. Amit Gupta discusses with Rohan his journey from completing his master's at the University of Maryland to becoming a job creator rather than a job seeker, his passion for storytelling, and …
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Send us a Text Message. Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https:…
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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Dr. Mittinty Explores Biostatistics, AI, and Mathematics in Healthcare on Indian Community #19
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Send us a text Exploring Biostatistics, AI in Healthcare, and the Power of Mathematics with Dr. Moorthy Mittinty In this episode of the Indian Community Podcast, hosts Rahul Mehra and Amit Gupta interview Dr. Murthy Mittinty, an esteemed associate professor in Biostatistics at Flinders University, Australia. Dr. Mittinty discusses his journey from …
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Send us a text Book tour registration: https://linktr.ee/unshackledcampustour Join the Unshackled community: https://unshackled.club Connect with Soundarya on LinkedIn: https://www.linkedin.com/in/soundarya-balasubramani/ Connect with Soundarya on Instagram: https://www.instagram.com/thecuriousmaveric Join and Connect with Indian.Community: Indian …
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Harshad Parashare's journey: From Theatre to PARA SHARE Entertainment | Indian.Community #16
1:23:46
1:23:46
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Send us a text The Phenomenal Journey of Harshad Parashare: From Theatre to Global Entertainment Join and Connect with us: Indian Community: https://connect.indian.community/ Instagram: https://www.instagram.com/bharatiya.community/ Facebook: https://www.facebook.com/bharatiyacommunity PARA SHARE Entertainments : https://parashare.com/ Join us for …
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This week we’re joined by CX Expert Ankur Agrawal, former SVP and Head of Customer Experience at Paytm, Ola, MakeMyTrip and Snapdeal. He shares his insights on the importance of understanding customer expectations, analyzing feedback, and combining it with data to enhance the overall experience. Ankur also delves into the impact of AI on contact ce…
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Healthy Indian Noodles and Pasta: The Vinod Chendhil Story | Indian.Community
1:07:11
1:07:11
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Send us a text Naturally Yours: https://naturallyyours.in/ Indian Community: https://connect.indian.community/ Instagram: https://www.instagram.com/bharatiya.community/ Facebook: https://www.facebook.com/bharatiyacommunity Transforming Indian Noodles: The Naturally Yours Story In this 15th episode of the Indian Community Podcast, hosts Amit Gupta a…
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Startup founder's journey from Germany to India - Vittal Ramakrishna podcast
1:08:46
1:08:46
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Send us a text Vittal Ramakrishna Podcast - A journey of innovation and entrepreneurship In this podcast, hosts of the Indian Community Podcast, Rahul Mehra and Amit Gupta, have a conversation with the innovator and entrepreneur, Vittal Ramakrishna. Vittal discusses his journey starting from Bangalore, moving and working in Germany, where he built …
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In this episode of the Humans of CX podcast, Garima is joined by Rachit Saran, VP of Customer Experience at Wakefit, a furniture company based in Bengaluru, Karnataka. Together, they discuss Wakefit’s three pillars of growth and success, why enhancing employee experience leads to improved customer satisfaction, the company's vision for the future, …
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Send us a text In this episode of the Indian Community Podcast, we're joined by Ronit Jain, the visionary entrepreneur behind Selvel Global and MAE, who shares his journey from transforming a traditional family business into an e-commerce success, to launching MAE, a pioneer in sustainable products made from agricultural residue. Dive into Ronit's …
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Send us a text Support the Show. 𝐉𝐨𝐢𝐧 𝐚𝐧𝐝 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬: Indian Community: https://indian.community/ Instagram: https://www.instagram.com/join.indian.community/ Facebook: https://www.facebook.com/bharatiyacommunity Connect with Amit Gupta on LinkedIn: https://www.linkedin.com/in/amit-gupta-cx/ Connect with Rahul Mehra on LinkedIn: https://www.lin…
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In this episode of the Humans of CX podcast, Garima is joined by Tanish Mathur. Join them as they discuss the importance of customer experience in the banking and finance industry. They delve into the role of AI, security measures, and global banking, and the impact of events like the pandemic. Discover how technology can enhance the customer exper…
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Send us a text Welcome to the Indian Community Podcast, hosted by Amit Gupta and Rahul Mehra. In this captivating episode, we dive into the innovative world of AI and machine learning with Aniket Bajpai, the co-founder of LimeChat and a Forbes 30 under 30 honoree. Aniket's journey from groundbreaking research at IIT Delhi to reshaping e-commerce wi…
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Burt Thakur - Texas First. America First.
1:24:18
1:24:18
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Send us a text Join us on this episode of the Indian Community Podcast as we delve into the remarkable journey of Burt Thakur, a man whose story is as inspiring as it is unique. Born in New Delhi and raised amidst the rich wilderness of India, Burt's early experiences laid the foundation for his resilient character. His remarkable journey took him …
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Send us a text Join hosts Amit Gupta and Rahul Mehra on the Indian Community Podcast as they engage in an enthralling conversation with Rounak Adhikary, the visionary behind Project X. This episode unveils Rounak's remarkable journey from a small village in West Bengal to being at the helm of a Google-funded tech revolution. Rounak shares his trans…
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Atal Agarwal - The Ironman Fighting For Indian Immigrant Rights
1:04:30
1:04:30
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Send us a text Tune into the Indian Community Podcast as hosts Amit Gupta and Rahul Mehra welcome Atal Agarwal, an IIT alumnus, founder of Immigrant First, and a fierce advocate for the rights of Indian-origin immigrants in the USA. From his roots in a village in Uttar Pradesh to becoming a beacon of hope and change, Atal shares his journey of acti…
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Send us a text Join us on the Indian Community Podcast as host Amit Gupta and co-host Rahul Mehra engage in a riveting conversation with Ankit Jain, an attorney and D.C. Shadow Senator candidate deeply committed to advocating for over 700,000 taxpaying Americans. Ankit shares his multifaceted journey from growing up near Washington D.C. to fighting…
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In this episode of the Humans of CX podcast, Garima is joined by Arvind Singh, Chief Technology and Product Officer and EVP of IT at Puravankara, a leading real estate developer. Together, they discuss where customer experience falls in the real estate sector, highlighting the need to place customers at the center of all operations, the importance …
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In this episode of the Humans of CX podcast, Garima is joined by Suraj Shetty, Head of Customer Experience and Learning & Development at both Kissht and Ring, two businesses focused on quality customer service. Together, they delve into how brands should respond to customer outrage on social media; how working in CX can sometimes affect mental heal…
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In this episode, Garima is joined by Matt Dale, Founder of Moxie CX, a CX consulting firm helping businesses improve their customer experience efforts through several offerings, including customer journey mapping, leadership coaching, renewal forecasting. Prior to this he was the Vice President of Customer Support at Renaissance Learning having hel…
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In this episode, Garima is joined by April Obersteller, VP of Global Experience at woom, a sports goods manufacturing company that focuses on designing high-quality, lightweight bikes for children of all ages. Prior to this, she was the Senior Manager of Customer Experience at YETI Coolers and the National Sales Manager at Green Goo. Together, they…
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In this episode, we’re joined by Adrian Swinscoe of Punk CX, a podcast about all things customer service, experience, engagement, and the employee’s experience. He is a Forbes contributor with a multitude of articles under his belt and is also a member of the European Customer Service Organisation (ECXO). With over twenty-five years of experience, …
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In this episode, Todd is joined by Mike Aoki, President of Reflective Keynotes, a Canadian training company that helps contact centers improve their sales and customer experience results. Prior to this, he was the manager for continuous learning at Telus and was chosen by ICMI.com as one of the "Top 25 Thought Leaders for 2021”. With over twenty ye…
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In this episode, Todd is joined by Katie Stabler, Founder and Director of Customer Experience at CULTIVATE, a global customer experience (CX) consultancy focused on helping organizations achieve their goals through implementing personalized customer experience strategies. She is also a CX consultant at EvaluAgent, Fujitsu, and JT Group Limited and …
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In this episode, Todd is joined by Alex Farmer, Chief Customer Officer at Nezasa, an industry-leading software provider to travel brands for automated trip planning and optimization. With more than seven years of experience in customer service and satisfaction, Alex is still looking for ways to improve and optimize customer success in business. The…
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Ronnell, author of Shut The Hell Up And Sell, joins Todd to discuss the importance of creating meaningful experiences for partners in sales. Ronnell has been in the sales industry for 21 years, and now endeavors to help companies amplify their brands through his business and bourbon platform. In this episode, Ronnell discusses the importance of cus…
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Dan Gingiss, CEO of the Experience Maker, joins Todd in this episode. Together they talk about optimizing customer experience (CX), misconceptions regarding CX, and the relationship between customer and employee experiences. Episode resources Dan's LinkedIn Experience Maker Website Humans of CX If you enjoyed this episode, then please either: Subsc…
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Todd is joined in this episode by Joey Coleman, Founder and Chief Experience Composer at Design Symphony, a customer experience branding firm specializing in creating unique, attention-grabbing customer experiences. His company helps build a remarkable customer experience and figure out ways to deliver that experience consistently. They discuss the…
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In this episode, Todd is joined by Jenny Dempsey, Consumer Experience Manager at Apeel Sciences - a company based in Goleta, California who produce Apeel. Apeel is an edible plant-based coating that prevents fruits and vegetables from drying out and decaying, in turn, reducing food waste. With almost two decades of customer experience, Jenny is the…
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In this episode, Todd is joined by Tue Søttrup, Vice President, Customer Excellence at Dixa, a customer service platform based in Copenhagen, Denmark, which now has offices in London, Berlin, Lyon, Chicago, and Melbourne. With over twenty years of experience in customer services, Tue is striving to improve customer experience by optimizing agent ha…
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Ravi Rajani, the founder of Ravi Rajani Consulting, joins Todd in this episode. They talk about how stories can be used to improve the customer experience, common myths about storytelling, and how to create compelling sales content. Humans of CX is handcrafted by our friends over at: fame.soΑπό τον Ozonetel
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