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This Funeral Home's Secret Formula for WOW-ing Families 😲
Manage episode 404792674 series 3476589
Το περιεχόμενο παρέχεται από το The Mortuary Show. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον The Mortuary Show ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Phil's funeral home has a secret.... What's the best way to impress families & get them coming back for life? The answer is different than what you may think.
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Mortuary Marketing
Increase your funeral home’s business! Guaranteed to get you more death calls.
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Email: conor@mortuary-marketing.com
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Show Notes:
(08:29) – Best way to connect with families.
(20:56) – How do you take your toilet paper?
(31:30) – How to use your funeral director's different strengths.
(36:21) – Community engagement.
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Takeaways
- Creating a supportive work environment and fostering camaraderie among staff members is crucial in the funeral service industry.
- Applying previous studies and skills to funeral service can bring unique perspectives and enhance the quality of service.
- Personalizing services and asking thoughtful questions can create meaningful experiences for families.
- Training and development are essential for continuous improvement and growth in the funeral industry.
- Engaging with the community and showcasing individual personalities can help funeral homes stand out and build relationships. Creating a fun and special work environment can help employees improve their performance.
- Leaders should strive to connect with their team members and their families.
- Attending professional development programs like ICCFA University can enhance skills and knowledge in the funeral industry.
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