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The LiftAffect Podcast: Mental Health and Mental Skills Coaching for High-achieving, Overworked, & Overstressed Professionals
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Episode 91 - Mastering the Art of Listening: Preventing Errors in High-Pressure Environments
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Το περιεχόμενο παρέχεται από το Matt McNeil. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Matt McNeil ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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In this episode, Matt and Karl discuss the critical importance of effective listening skills in high-pressure professional environments, particularly for pilots and other high-liability professionals. They explore how breakdowns in listening can contribute to errors and near-misses, examining different types of listening and the cognitive biases that can impair our ability to listen effectively.
They delve into real-world examples from aviation and other fields, highlighting how confirmation bias, stereotyping, and other mental shortcuts can lead to misunderstandings and potentially dangerous situations. Matt offers practical strategies for improving listening skills, including active listening exercises, reflection techniques, and managing distractions. Enjoy!
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