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Episode 20- First Impressions can either make or break a business.. here's why.
Manage episode 399372940 series 3514011
Το περιεχόμενο παρέχεται από το Lara Stillwell. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Lara Stillwell ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In today's episode we talk about how the first impression when someone walks through the door can potentially make or help to break your business if you own or manage it. This even applies to you if you are a customer yourself or work for a business.
Having someone willing and able to make a positive and impactful connection with clients can have a lasting positive impression. It can also be a negative impression if the client/ customer feels like they're not seen or valued and you might potentially be losing money because of it.
We talk all about it in this episode and some ways of how you can have good and positive interactions with your clients and a couple of things that you will want to avoid.
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