Ever wondered what makes great go-to-market leaders grow, even when the going gets tough? We have, too. And we’re on a mission to uncover the magic that makes that growth happen. This is Go-to-Market Magic, the show where we talk to go-to-market leaders and visionaries about the “aha!” moments they experience and the pivotal decisions they’ve made, all in the name of growth. And we’re not just talking about revenue growth that goes up and to the right — we’ll also discuss how they improve th ...
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Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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214. The WOW Experience: Doing What Others Won’t w/ Corey Shelton
MP3•Αρχική οθόνη επεισοδίου
Manage episode 337159161 series 3253424
Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
The amount of technology we have at our fingertips is vast and wide.
It’s also underutilized in enhancing the customer experience.
Today’s guest, Corey Shelton, helps us understand how we should be utilizing the technology we have to improve our customer experience from a digital perspective to gather data that can be utilized into actionable insights and from a direct human perspective.
Hear our conversation with Corey Shelton, SVP of Marketing at Atlantic Coast Mortgage:
How brand and customer experience are intertwined
How to properly blend tech and humans to improve the customer experience
When to utilize technology to help scale our customer experience
Why it is more valuable to know what our customers do not want from us
More information about Corey Shelton and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/thecoreyshelton/
Company Website: https://www.atlanticcoastmortgage.com/
Other Relevant Links: Alex Kutsishin at Sales Boomerang; Dave Savage at Mortgage Coach
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
continue reading
It’s also underutilized in enhancing the customer experience.
Today’s guest, Corey Shelton, helps us understand how we should be utilizing the technology we have to improve our customer experience from a digital perspective to gather data that can be utilized into actionable insights and from a direct human perspective.
Hear our conversation with Corey Shelton, SVP of Marketing at Atlantic Coast Mortgage:
How brand and customer experience are intertwined
How to properly blend tech and humans to improve the customer experience
When to utilize technology to help scale our customer experience
Why it is more valuable to know what our customers do not want from us
More information about Corey Shelton and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/thecoreyshelton/
Company Website: https://www.atlanticcoastmortgage.com/
Other Relevant Links: Alex Kutsishin at Sales Boomerang; Dave Savage at Mortgage Coach
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 επεισόδια
MP3•Αρχική οθόνη επεισοδίου
Manage episode 337159161 series 3253424
Το περιεχόμενο παρέχεται από το BombBomb. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον BombBomb ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
The amount of technology we have at our fingertips is vast and wide.
It’s also underutilized in enhancing the customer experience.
Today’s guest, Corey Shelton, helps us understand how we should be utilizing the technology we have to improve our customer experience from a digital perspective to gather data that can be utilized into actionable insights and from a direct human perspective.
Hear our conversation with Corey Shelton, SVP of Marketing at Atlantic Coast Mortgage:
How brand and customer experience are intertwined
How to properly blend tech and humans to improve the customer experience
When to utilize technology to help scale our customer experience
Why it is more valuable to know what our customers do not want from us
More information about Corey Shelton and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/thecoreyshelton/
Company Website: https://www.atlanticcoastmortgage.com/
Other Relevant Links: Alex Kutsishin at Sales Boomerang; Dave Savage at Mortgage Coach
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
continue reading
It’s also underutilized in enhancing the customer experience.
Today’s guest, Corey Shelton, helps us understand how we should be utilizing the technology we have to improve our customer experience from a digital perspective to gather data that can be utilized into actionable insights and from a direct human perspective.
Hear our conversation with Corey Shelton, SVP of Marketing at Atlantic Coast Mortgage:
How brand and customer experience are intertwined
How to properly blend tech and humans to improve the customer experience
When to utilize technology to help scale our customer experience
Why it is more valuable to know what our customers do not want from us
More information about Corey Shelton and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/thecoreyshelton/
Company Website: https://www.atlanticcoastmortgage.com/
Other Relevant Links: Alex Kutsishin at Sales Boomerang; Dave Savage at Mortgage Coach
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 επεισόδια
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