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#42 - Creating Memorable Customer Experiences w/ Tyler Jensen (Part 1)
Manage episode 436292868 series 3585111
Το περιεχόμενο παρέχεται από το Scott Grates. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Scott Grates ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
This episode of RDR is the first part of a conversation between Scott and Tyler Jensen, founder of Insurarisk University. Tyler is a speaker on top performance, a certified insurance counselor & an optimist coach.
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Episode Markers:
(0:00) - Episode Intro
(1:30) - Show Start
(1:55) - What is an Optimist Coach?
(4:00) - Strategies to Stay Optimistic
(6:45) - Value & Experience
(10:15) - Embedding in Onboarding Process
(12:15) - Don't Trust Your Memory & Being Seen
(13:15) - Employee Experience
(13:45) - Becoming Referable & Culture
(15:00) - Key Elements to Creating Culture
(17:15) - Craving to be Recognized
(18:30) - Empowering Team Members & Integrity
(20:15) - Insurarisk University & Connecting with Tyler
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Scott Grates Links:
Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Insurance Agency Optimization - https://www.agencyoptimization.com
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Instagram - https://www.instagram.com/scottgrates
Tyler Jensen's Links:
Tyler's Website - https://www.tylerjjensen.com
Insurarisk Website- https://www.insurariskuniversity.com/
Instagram - https://www.instagram.com/tyler_j_jensen
Facebook - https://www.facebook.com/profile.php?id=61558802128625
Linkedin - https://www.linkedin.com/in/tyler-jensen
YouTube - https://www.youtube.com/channel/UC5IDcFyXDaIs1MxMNJYDB8w
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The Referrals Done Right Podcast is sharing the secrets to creating infinite opportunities to grow your small business. Hosted by Scott Grates.
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