Ep. 42 - Revving Up Transparency: The Power Of Video MPI In Automotive Care
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Get ready to hit the gas on part two of our conversation with fan-favorite Brian Trigalet from Wins! Hosts Cindy Lawrence and Ann Griffith dive into the game-changing world of Video Multipoint Inspections (MPI) and their impact on trust, transparency, and efficiency in the automotive industry.
Join us as we explore the debate over who should talk maintenance—technicians or advisors—and how Video MPI is bridging the communication gap. Discover why preventative maintenance is the ultimate money-saver and how this technology gives technicians a voice while empowering advisors to shine. From tales of carbon buildup to a crash course on customer trust, this episode is packed with laughs, lessons, and a whole lot of love for the unsung heroes under the hood.
Whether you’re a car enthusiast or someone who just wants to keep their ride running smoothly, this episode will leave you informed and entertained. Tune in for another fun ride On The Drive!
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Host:
Cindy Lawrence
713.299.2435
Cindy@OnTheDriveTraining.com
AtYourServcie-Drive.com
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