Ep. 4 - Are Your DSPs About To "break Up" With Your Agency? Your Onboarding Says A Lot IDD Leader podcast

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Το περιεχόμενο παρέχεται από το Nate Beers. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nate Beers ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

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Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot

πριν περίπου ένα χρόνο 19:55

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MP3•Αρχική οθόνη επεισοδίου

Το περιεχόμενο παρέχεται από το Nate Beers. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nate Beers ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each day. And it all begins with onboarding and orientation...
Change your organization's paradigm and you will change your retention results. Not because of a new slogan or initiative, but because your organization fundamentally treats people better. This episode dives into the different approaches to onboarding between successful organizations and those that churn through staff.

Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

… continue reading

23 επεισόδια

#MBA #Business #Nate Beers

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Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot

published πριν περίπου ένα χρόνο

Μοίρασέ το

MP3•Αρχική οθόνη επεισοδίου

Το περιεχόμενο παρέχεται από το Nate Beers. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Nate Beers ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each day. And it all begins with onboarding and orientation...
Change your organization's paradigm and you will change your retention results. Not because of a new slogan or initiative, but because your organization fundamentally treats people better. This episode dives into the different approaches to onboarding between successful organizations and those that churn through staff.

Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover. Get your free copy at www.iddleader.com/topten

… continue reading

23 επεισόδια

#MBA #Business #Nate Beers

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Ep. 23 - Turn around a struggling team with data. It sounds crazy, but... 17:13

πριν 2 μέρες17:13

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17:13

High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? Most data is outcome data. It's a lagging measure . But when you implement leading measure data, you suddenly help the team see what actions they need to take now, in order to get better outcomes later. And, when done right, it can add a jolt of energy into a struggling team. In this episode, Nate delves into the happiest data your team will take so that you can help them transform from struggling to thriving. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them) 25:12

πριν 9 μέρες25:12

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25:12

Is your organization toxic? And if so, what can you do about it? In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or known problems don’t get addressed… things can get bad. And he unpacks clear action steps you can take to make things better (or leave!). Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 21 - Staff retention at a new organization w/ Julie Bisi 34:01

πριν 16 μέρες34:01

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34:01

How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innovative strategies she uses to increase staff retention. To learn more about Artemis or to contact Julie, go to artemissupports.com . Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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Ep. 20 - Three Easy Employee Retention Strategies 23:04

πριν 23 μέρες23:04

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23:04

Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization. And in this episode Nate shares three tried and true strategies that will help you retain more staff so that you and your organization can keep your focus where you'd like it: Making a difference in the world. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 19 - Give frontline supervisors more skills, not more trainings 17:59

πριν 30 μέρες17:59

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17:59

It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. Unfortunately, when situations arise in which frontline supervisors are struggling to manage their direct reports, they often are assigned more trainings with little results to show for it. In this episode, Nate unpacks what to do INSTEAD of just assigning more trainings and how to actually build people management skills for your frontline supervisors. Think mentorship, coaching, and feedback. It takes a little more front-end effort but the ROI is worth the extra upfront investment. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 18 - Stop doing staff retention initiatives - Instead, build a culture 26:12

πριν 5 weeks26:12

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26:12

Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of Staff Retention and gives you practical next steps to help build a retention-focused culture at your organization. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 17 - Resources to help you fight staff turnover 22:44

πριν 6 weeks22:44

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22:44

You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the links to the organizations he discusses: CQL - Articles highlighting organizations that are supporting their frontline workforce https://www.c-q-l.org/resources/newsletters/established-solutions-for-issues-affecting-dsps/ NADSP - Advocacy and DSP Certification https://nadsp.org/services/certification/ The ARC - Advocacy https://thearc.org/policy-advocacy/direct-support-professionals/ ANCOR - Report on The state of the America’s direct support workforce crisis National Core Indicators (NCI) - In depth statistics on the DSP workforce with state-specific data https://idd.nationalcoreindicators.org/staff-providers/ National Leadership Consortium on Developmental Disabilities - Weeklong institutes for IDD leaders and executive coaching https://natleadership.org/services.html Good Jobs Institute - Tools for strengthening operations for organizations with large frontline employee workforces https://goodjobsinstitute.org/ IDD Leader - helping you retain and grow your DSP workforce https://iddleader.com/topten Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 16 - How one agency dropped their DSP turnover by almost 50% - Part 2 19:07

πριν 7 weeks19:07

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19:07

What will take your staff retention efforts to the next level? In Part 2 of this series, Nate continues describing the decisions and initiatives at one agency that allowed them to dramatically reduce their turnover. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 15 - How one agency dropped their DSP turnover by almost 50% - Part 1 22:45

πριν 8 weeks22:45

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22:45

What will take your staff retention efforts to the next level? In Part 1 of this series, Nate takes a deep dive into the decisions and initiatives at one agency that allowed them to dramatically reduce their turnover. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 14 - Transform the DSP employee experience with 1 simple method 19:21

πριν 9 weeks19:21

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19:21

"No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to the most important question that every employee is asking, "What's in it for me?" In this episode, Nate describes how to leverage your answers this question so that your DSPs love their jobs, put forth greater effort, and provide even more exceptional care to the individuals you serve. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them) 23:37

πριν 10 weeks23:37

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23:37

Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten

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IDD Leader

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Ep. 12 - How NOT to increase staff retention at the holidays 6:52

πριν 11 weeks6:52

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6:52

Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch with 7 tried and true strategies to make sure you DON’T increase retention, but instead that you keep your turnover rate high. Unlike other episodes, this one definitely won’t help your organization win… unless you do the OPPOSITE of today’s “recommendations”. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 11 - How to stop the next 100 fires before they start 25:24

πριν 12 weeks25:24

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25:24

When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher retention. But it's one thing for you, as a leader, to understand this... and it's another thing to implement it across your organization. In this episode, Nate defines High Impact Supervisions and shares the 4 steps to implementing them across your organization. It's not difficult to get started today and to embed this strategy into your current structure. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 10 - The real costs of DSP turnover 15:15

πριν 13 weeks15:15

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15:15

DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering financial costs and affects team morale and program sustainability. Even more than that, it leads to invaluable opportunities that are passed up due to staffing shortages. In this episode Nate explores these costs—and points towards first-step solutions, so that you don’t have to keep carrying these excessive costs indefinitely into the future. --------------- Want to tackle the top ten questions to solve DSP turnover? Get your free guide at www.iddleader.com/topten Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 9 - The #1 barrier to increasing your staff retention 19:46

πριν 14 weeks19:46

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19:46

Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too! When I first started helping with staff retention, I guessed the burnout rate or the wages would be the biggest barrier. And these things matter (a lot) but then I discovered an even more fundamental issue at the organizational level that plagues many providers. In this episode, I’ll describe the biggest barrier to increasing staff retention—and what you can do about it. (Don’t worry I give the big reveal early in the episode so you don’t have to hear me beat around the bush for too long. LOL!) Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 8 - Addressing Performance Issues 22:38

πριν 15 weeks22:38

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22:38

Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pipe dream? It doesn’t have to be. This episode provides practical tools for leaders to deal with this challenge constructively to create win-wins for everyone involved. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 7 - Stop losing staff: Top 5 changes you can make 21:27

πριν 16 weeks21:27

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21:27

There are hundreds of reasons your staff leave, right? Maybe so. But recent research on voluntary job “leavers” has identified the top 5 areas organizations could have addressed that would have kept these staff. In this episode, Nate offers actionable insights on how to change each of these areas in order to strengthen your organization and retain your staff. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 6 - Three ways to avoid the pitfalls of the struggling new supervisor 19:53

πριν 17 weeks19:53

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19:53

Maybe you've been there before. "She was such a good DSP but now that she's a supervisor, she's really struggling... Now what!?" If so, you're not alone. And while the specifics of that situation may have a fairly straightforward solution, it begs the question, how did we get here in the first place? The all-too-common challenge of the struggling new supervisor doesn't need to repeat itself. Instead, leverage three keys that can transform workforce development in your organization. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 5 - Why didn't your staff retention initiative work? And what works instead? 22:46

πριν 18 weeks22:46

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22:46

It's such a sinking feeling to put all this time and effort (and expense) into a staff retention initiative only to have it... drum roll... fail to actually increase staff retention. But the good news is that the story doesn't end there. In this episode, Nate discusses how to create initiatives that WORK, and how to identify the key factors in determining what is needed at your organization. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot 19:55

πριν 19 weeks19:55

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19:55

Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each day. And it all begins with onboarding and orientation... Change your organization's paradigm and you will change your retention results. Not because of a new slogan or initiative, but because your organization fundamentally treats people better. This episode dives into the different approaches to onboarding between successful organizations and those that churn through staff. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

I

IDD Leader

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Ep. 3 - Is this strategy the silver bullet of DSP retention? Not quite, but almost 23:31

πριν 20 weeks23:31

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23:31

High impact supervisions are more crucial than many providers realize in creating a culture that fosters DSP retention. In this episode, you will hear the three key qualities of a high-impact supervision and how you--and the supervisors in your organization--can leverage the seemingly mundane task of meeting with staff into something that makes people love being part of your team. Clear actions and clear outcomes to help you supercharge your supervisions. And, the high-impact supervision framework will let you create a structure for successful supervisions for the leaders you lead. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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IDD Leader

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Ep. 2 - Start here: The first steps to reduce turnover 21:37

πριν 22 weeks21:37

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21:37

Maybe you've already tried increasing the DSP appreciation budget or added some extra benefits. Maybe you've been chalking up a high turnover rate to the job market and reimbursement rates. Maybe you've been trying hard NOT to look too closely at your turnover rate because, frankly, it's just so discouraging. Whatever your backstory, this episode gives clear and actionable first steps to help you get real results on reducing turnover. Spoiler alert: it doesn't take a massive budget, but it does take targeted actions. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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Ep. 1 - What's it really like? How the employee experience can make or break your staff retention 14:59

πριν 23 weeks14:59

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14:59

What's it really like for the DSPs who work at your organization? Nearly every IDD Provider is focused on providing person-centered care, but have you considered the "employee experience" and are you in touch with what it looks like to make it better for your staff? This episode gives practical input on how to leverage the employee experience so that you can increase your staff retention. Ready to level-up your staff retention strategy? I've got a free guide for you: Top 10 Questions to Help You Solve DSP Turnover . Get your free copy at www.iddleader.com/topten…

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