EP: 219 Michael Israel w/ Zuper - Innovative Customer Service Strategies

HVAC Success Secrets: Revealed

Το περιεχόμενο παρέχεται από το Thaddeus Tondu & Evan Hoffman, Thaddeus Tondu, and Evan Hoffman. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Thaddeus Tondu & Evan Hoffman, Thaddeus Tondu, and Evan Hoffman ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

1M ago 45:33

MP3•Αρχική οθόνη επεισοδίου

Check out our latest episode of HVAC Success Secrets: Revealed with Michael Israel from Zuper! We discuss how to improve customer service, get your team on board with new tech, and ensure good communication. It's full of great tips that you shouldn't miss.

Here’s What You’ll Learn:

Boosting Your Team: Michael explains why getting key team members to try out new stuff is crucial. He suggests giving them solid training and making sure they're actually into these changes before everyone else jumps in.
Being Kind Counts: It's important to understand that no one calls into a home service company excited about getting your service. Developing empathy and having the right people in those calls is what can make the difference between a booked call and a hang up.
Tech Tools to the Rescue: Cool tech like AI and automation tools can totally change how you handle field service. But remember, keeping your customers happy should always be your top priority.

Tune in to get some great nuggets on taking your team management and customer service to the next level. Listen to the whole episode for actionable tips that you can start using right away to improve your customer interactions.

Find Michael:

E-Mail: michael@zuper.co
Website: www.Zuper.co
LinkedIn: www.linkedin.com/in/michaelisrael1/
Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chirp: https://chiirp.com/hssr
Elite Call: elitecall.net
On Purpose Media: https://www.onpurposemedia.ca/

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