Cancellations, Late Cancellations, and No-Shows

Edge of the Couch

No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.
This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.
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Alison McCleary
www.alpenglowcounselling.com
@alpenglow_counselling on Instagram
Jordan Pickell
www.jordanpickellcounselling.ca
@jordanpickellcounselling on Instagram
Edge of the Couch
www.edgeofthecouch.com
@edgeofthecouchpod on Instagram