The Surprising Long Term Impact of Layoffs on Company Performance & Employee Experience.

Culture First with Damon Klotz

MP3•Αρχική οθόνη επεισοδίου

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

πριν περίπου ένα χρόνο 31:17

03:30 - Rebounding After a Layoff

07:00 - How Long It Takes to Rebound

11:46 - Determinants and Drivers of Engagement Post Layoff

18:50 - The Impact of Second Layoffs

22:01 - Main Takeaways and Conclusion

During this episode, we discussed the health impacts of layoffs on individuals. You can read more about that below.

Medical studies have shown that the trauma of unemployment causes disease. One study found that being laid off ranked seventh among the most stressful life experiences — more stressful than divorce, a sudden and serious impairment of hearing or vision, or the death of a close friend.

Experts say that it takes, on average, two years to recover from the psychological trauma of losing a job.

Source: https://www.latimes.com/opinion/story/2023-01-17/tech-layoffs-stress-trauma-unemployment-economy#:~:text=One%20study%20found%20that%20being,trauma%20of%20losing%20a%20job.

If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.

Learn more about Culture Amp at www.cultureamp.com

Follow Damon on LinkedIn to get his latest leadership insights, and follow him on Instagram to see behind-the-scenes footage from the podcast.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

79 επεισόδια

#MBA #Relationship #Business #Culture Amp #Work #Future Of Work #Damon Klotz #Leadership #Work Culture #Anthropology #Society #IT Management #HR Tech #Culture

The Surprising Long Term Impact of Layoffs on Company Performance & Employee Experience.

Culture First with Damon Klotz

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published πριν περίπου ένα χρόνο

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MP3•Αρχική οθόνη επεισοδίου

Chapters

03:30 - Rebounding After a Layoff

07:00 - How Long It Takes to Rebound

11:46 - Determinants and Drivers of Engagement Post Layoff

18:50 - The Impact of Second Layoffs

22:01 - Main Takeaways and Conclusion

During this episode, we discussed the health impacts of layoffs on individuals. You can read more about that below.

Experts say that it takes, on average, two years to recover from the psychological trauma of losing a job.

Source: https://www.latimes.com/opinion/story/2023-01-17/tech-layoffs-stress-trauma-unemployment-economy#:~:text=One%20study%20found%20that%20being,trauma%20of%20losing%20a%20job.

If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.

Learn more about Culture Amp at www.cultureamp.com

Follow Damon on LinkedIn to get his latest leadership insights, and follow him on Instagram to see behind-the-scenes footage from the podcast.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

79 επεισόδια

#MBA #Relationship #Business #Culture Amp #Work #Future Of Work #Damon Klotz #Leadership #Work Culture #Anthropology #Society #IT Management #HR Tech #Culture

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