The Surprising Edge in Sales That Could Transform Your Start-up

Cult Products

In this episode, the hosts are joined by a special guest, Ben, to discuss the transition from being a subject matter expert to a salesperson in a B2B tech startup. They explore the misconception that sales is a dirty word and discuss the importance of curiosity, empathy, and problem-solving in the sales process. The conversation also touches on the advantages that founders have in sales, the impact of introversion and extroversion on sales ability, and the value of small talk and building relationships. The hosts and guest share their personal experiences and insights on sales and provide practical tips for founders. In this conversation, Ben and Phill discuss imposter syndrome in sales and how to overcome it. They emphasise the importance of investing in training, practicing in safe environments, and believing in oneself and the value of their product. They also highlight the significance of having a clear and compelling value proposition, being authentic, and building trust with customers. They stress the importance of being true to oneself and not trying to universally please everyone. They also discuss the power of giving away value and building relationships, as well as the balance between being likable and knowledgeable in sales conversations.

keywords
sales, B2B tech startup, subject matter expert, transition, curiosity, empathy, problem-solving, founders, introversion, extroversion, small talk, relationships, practical tips, imposter syndrome, sales, training, practice, value proposition, authenticity, trust, likability, knowledge

takeaways
Sales is often seen as a dirty word due to negative experiences and the perception of manipulation, but it can be approached as problem-solving and helping others.
Founders have a natural advantage in sales because they have created something of value and can convey their passion and expertise.
Introversion or extroversion does not determine sales ability, but being curious, empathetic, and a good listener are key skills for successful salespeople.
Building relationships and establishing trust are crucial in the sales process, and small talk can be a valuable tool for engaging with potential customers.
Qualifying leads and finding the right fit between the product/service and the customer is essential for successful sales.
Sales is about connecting the value proposition with the customer's needs and providing solutions that deliver value. Imposter syndrome is common in sales, especially for those new to the field or pitching a new and untested product.
Investing in sales training and practicing in safe environments can help build confidence and overcome imposter syndrome.
Believing in oneself and the value of the product is crucial in sales.
Having a clear and compelling value proposition is essential for sales success.
Being authentic and building trust with customers is more important than trying to universally please everyone.
Giving away value and building relationships can lead to sales opportunities.
Balancing likability and knowledge is key in sales conversations.