The Blueprint for High-Performing Teams

Building The Billion Dollar Business

MP3•Αρχική οθόνη επεισοδίου

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

πριν περίπου ένα χρόνο 12:01

High-performing teams are essential for organizational success.
A true team is cohesive with a shared commitment.
Mutual accountability enhances team performance.
Teams should co-create their vision of success.
Open dialogue fosters trust and innovation.

For more information click here to visit The ClientWise Blog.

Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube

To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

39 επεισόδια

#Entrepreneur #Business #Ray Sclafani #Coaching #Financial Advisor Coach #Enduring Firm #Strategic Planning #Business Plan

The Blueprint for High-Performing Teams

Building The Billion Dollar Business

published πριν περίπου ένα χρόνο

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MP3•Αρχική οθόνη επεισοδίου

Key Takeaways

High-performing teams are essential for organizational success.
A true team is cohesive with a shared commitment.
Mutual accountability enhances team performance.
Teams should co-create their vision of success.
Open dialogue fosters trust and innovation.

For more information click here to visit The ClientWise Blog.

Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube

To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

39 επεισόδια

#Entrepreneur #Business #Ray Sclafani #Coaching #Financial Advisor Coach #Enduring Firm #Strategic Planning #Business Plan

Όλα τα επεισόδια

1
3 More Creative Ways for Financial Advisors to Find New Clients 12:51

πριν 5 μέρες12:51

12:51

In this episode, Ray Sclafani discusses three innovative strategies for financial advisors to expand their client base beyond traditional marketing methods. He emphasizes the importance of creativity in client acquisition, particularly in engaging younger generations. The episode covers starting a podcast, hosting AMA sessions, and writing a book as effective tactics to connect with clients and showcase expertise. Key Takeaways Traditional marketing approaches are falling short, especially among younger generations. It's important to know your target audience when creating content. Live sessions can drive engagement and attendance. Successful authors find clients are more willing to refer others. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Making Your Mission Statement Mean Something Powerful 5:54

πριν 12 μέρες5:54

5:54

In this episode, Ray Sclafani discusses the significance of crafting a powerful mission statement for businesses, particularly in the wealth management sector. He emphasizes that a mission statement should reflect a firm's unique values and objectives, guiding decision-making and providing a sense of direction. He also shares examples of effective mission statements and encourages listeners to create their own concise and memorable statements. There are coaching questions provided at the end to help firms leverage their mission statements effectively. Key Takeaways Crafting a mission statement reflects a firm's unique values. A mission statement governs the actions of the organization. Effective mission statements are compact, convincing, and inspirational. A six-word mission statement can be powerful and memorable. Mission statements should answer fundamental questions about purpose. For a complimentary download of 25 Powerful Six-Word Mission Statements click here . For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Ten Crucial Conversations for Client Reviews 15:25

πριν 19 μέρες15:25

15:25

In this episode of Building the Billion Dollar Business , Ray Sclafani discusses the importance of intentional client reviews and presents a year-long playbook for financial advisors. He emphasizes the need for deeper conversations with clients beyond traditional investment management, covering topics such as tax strategies, legacy planning, budgeting, insurance, charitable giving, and dynamic financial planning. The episode highlights the significance of building trust and maintaining strong relationships with clients to ensure their financial success. Key Takeaways Intentionality in client interactions strengthens relationships. Legacy planning should evolve with clients' lives. Charitable giving aligns with clients' values and legacy goals. Building trust through consistent communication is vital. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Before Taking Any M&A Action, Make Sure To Know Your ‘Why’ 11:21

πριν 26 μέρες11:21

11:21

In this episode of Building the Billion Dollar Business, Ray Sclafani discusses the critical importance of succession planning for financial advisory firms, particularly in light of the impending retirements of senior advisors. He explores the role of mergers and acquisitions (M&A) as a strategic option for succession, emphasizing the need for a clear understanding of the motivations behind pursuing M&A. The episode highlights the challenges firms face in planning for the future, the significance of human capital in successful acquisitions, and the importance of intentional growth strategies. Sclafani concludes with coaching questions to help advisors reflect on their strategic goals and succession plans. Key Takeaways Less than 40% of RIAs have a written succession plan. Only a third of RIA leaders are confident in succession. Acquisition will not address your human capital needs. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
The Blueprint for High-Performing Teams 12:01

πριν 5 weeks12:01

12:01

In this episode, Ray Sclafani discusses the blueprint for high-performing teams in financial advisory firms, emphasizing the importance of collaboration, mutual accountability, and a shared vision of success. He outlines six key components that define extraordinary success and provides coaching questions to foster team growth and reflection. Key Takeaways High-performing teams are essential for organizational success. A true team is cohesive with a shared commitment. Mutual accountability enhances team performance. Teams should co-create their vision of success. Open dialogue fosters trust and innovation. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
The Paradox of Choice 11:45

πριν 6 weeks11:45

11:45

In this episode, Ray Sclafani discusses the paradox of choice and how having too many opportunities can hinder decision-making and productivity. He emphasizes the importance of focus and strategic planning for leaders in wealth management, providing actionable strategies to prioritize effectively and protect team energy. The episode concludes with coaching questions to help teams align their goals and priorities for the year ahead. Key Takeaways Leadership isn't about saying yes to everything. You cannot do it all. Saying no protects your team's energy. Fear of missing out is a silent killer. Measure success by alignment, not just output. Success comes from clarity and commitment. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Begin the Year with a 20-Year Perspective 9:45

πριν 7 weeks9:45

9:45

In this episode of Building the Billion Dollar Business , Ray Sclafani emphasizes the importance of taking bold actions in the financial advising industry. He encourages listeners to reflect on their past and future, innovate client engagement models, invest in their teams, pursue personal development, and nurture client relationships. The episode concludes with actionable questions to help advisors design their legacy and align their daily actions with their long-term vision. Key Takeaways Reflect on the past to shape the future. Innovate client engagement to meet evolving expectations. Invest in your team for sustainable growth. Pursue personal development to unlock new opportunities. Create value for clients that lasts 20 years. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Hold On! Strategies to stem the outflow of assets as they transition to the next generation 13:27

πριν 8 weeks13:27

13:27

In this episode, Ray Sclafani discusses the critical strategies financial advisors must adopt to retain assets during wealth transitions to the next generation. He emphasizes the importance of building genuine connections with clients' heirs, adapting service models, enhancing technology, and integrating estate planning and philanthropy into advisory relationships. The episode also highlights the need for proactive engagement with younger clients and the significance of creating a clear succession plan to ensure long-term success in wealth management. Key Takeaways Most advisors lose assets during wealth transfer. Building relationships with heirs is crucial. Younger clients prefer planning-focused relationships. Involve the next generation in financial planning. Succession planning is vital for retaining clients. Women will inherit a significant portion of wealth. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
The Secret Sauce of Great Leaders 11:57

πριν 9 weeks11:57

11:57

In this episode, Ray Sclafani explores the importance of professional development plans (PDPs) in leadership. He shares the story of Sarah, a high-performing leader who realized the need to empower her team rather than solely drive results herself. He emphasizes the shift in mindset required for effective leadership and the strategic framework of PDPs that align individual growth with organizational goals. Sclafani outlines a six-part framework for creating PDPs and discusses the cultural impact of fostering a learning environment within teams. Key Takeaways Professional development plans multiply success and build stronger teams. Great leaders empower others to take responsibility. PDPs align individual development with organizational goals. Leadership is about creating an environment where others can thrive. Collaboration is key to effective professional development. Investing in team members drives engagement and retention. Creating a culture of learning benefits the entire organization. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Transfers of Trust 15:06

πριν 10 weeks15:06

15:06

In this episode of Building the Billion Dollar Business , Ray Sclafani discusses the successful strategies employed by WYSIWYG Wealth Management, a high-performing advisory team generating over $10 million in annual revenue. This episode highlights the importance of developing the next generation of talent, implementing a transfer of trust model, and leveraging team capacity for growth. Key Takeaways The transfer of trust model enhances client relationships. Clients appreciate the involvement of younger advisors. Mentorship fosters personal connections and knowledge sharing. Forecasting opportunities helps in proactive planning. Utilizing capacity effectively can lead to strategic growth. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Wishing You a Joyful Holiday & Peace in the New Year 1:24

πριν 10 weeks1:24

1:24

Wishing You a Joyful Holiday Season and Peace in the New Year From all of us at ClientWise, we extend our warmest wishes to you and your families for a safe, joyful, and peaceful holiday season. We are deeply grateful for the partnerships, trust, and growth we’ve shared this year. The future is bright, and we remain committed to supporting your success every step of the way.…

1
Turning Failures into Fuel for Future Planning 10:40

πριν 11 weeks10:40

10:40

In this episode, Ray Sclafani discusses the importance of turning failures into valuable lessons for future planning. Using Abraham Lincoln's journey as a case study, he emphasizes the need for resilience and a structured approach to learning from setbacks. The episode outlines a four-step process for teams to reflect on failures, identify core lessons, adjust strategies, and celebrate progress. Additionally, practical exercises and coaching questions are provided to foster a culture of learning and adaptation within teams. Key Takeaways Failures can serve as catalysts for future growth. A structured framework helps teams extract value from setbacks. Identifying core lessons shifts perspective from discouragement to curiosity. Celebrating small wins reinforces resilience and progress. Building a culture that values learning from mistakes is crucial. Continuous improvement and adaptation are key to success. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
When’s the Right Time to Hire a CEO? 14:47

πριν 12 weeks14:47

14:47

In this episode, Ray Sclafani discusses the critical decision of when and how to hire a CEO in wealth management firms. He explores the complexities of leadership transitions, emphasizing the importance of recognizing the right time to bring in professional management, the qualities to look for in a CEO, and the challenges of sourcing candidates. The conversation also covers structuring compensation packages and the emotional aspects of letting go as a founder. Through insights and studies, Ray Sclafani provides actionable guidance for firm owners considering this pivotal transition. Key Takeaways Firms typically feel the need to hire a CEO after surpassing $10 million in annual revenue. The right CEO should possess strategic thinking and operational expertise. High emotional intelligence is essential for effective leadership. Promoting from within offers continuity but may lack operational expertise. Hiring externally can introduce new perspectives and skills. Letting go is a difficult but necessary decision for founders. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Unlocking Hidden Opportunities 16:03

πριν 13 weeks16:03

16:03

In this episode, Ray Sclafani discusses the essential strategies for financial advisors to achieve sustainable growth. He emphasizes the importance of defining growth accurately, enhancing client relationships, building a robust referral system, and setting bold growth targets. Ray Sclafani highlights actionable tactics that advisors can implement to unlock hidden opportunities within their existing client base and pursue new clients effectively. Sclafani also stresses the role of technology, particularly CRM systems and AI tools, in tracking and measuring growth. The three key tactics to set your priorities straight before the new year begins: Build or enhance your tracking system to capture more existing client opportunities Update your referral and Loyal Client Advocate (LCA) process Set bold goals for new clients, revenues, and assets Key Takeaways The most sustainable growth comes from developing your talent. Organic growth stems from existing client relationships. Implement a robust CRM system to track opportunities. Referrals are a primary driver of client acquisition. Building deep trust with a select group of clients is crucial. Set a 10% inorganic growth target for 2025. For more information click here to visit The ClientWise Blog. Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTube To join one of the largest digital communities of financial advisors, visit exchange.clientwise.com .…

1
Gobble Gobble! Gratitude! 🦃 2:37

πριν 14 weeks2:37