In today’s episode, recorded following a panel discussion at the Insurtech NY 2024 Spring Conference, Andrew Schwartz, a Senior Analyst at Celent, joins host Rob Savitsky to explore the use of generative AI and advanced analytics in insurance claims management. They delve into various applications, from first notice of loss to claims triaging, high…

In today’s episode, Meredith Barnes-Cook, Partner at Resource Pro joins host Rob Savitsky to discuss the state of chatbots in P&C insurance. Given the rise of generative AI, how are today’s bots different from those of the prior generation? What are the biggest opportunities for insurers to leverage them across their operations? How will they impac…

In today’s episode, Oliver Werneyer, VP of Product Strategy and Innovation at Duck Creek sits down with Bernhard Schneider of PwC to discuss the importance of payments for the insurance industry. Insurers are under immense pressure to reduce their costs, better meet customers’ expectations and innovate and grow their business. We explore how critic…

In today’s episode, Rob Savitsky sits down with David Gritz, Founder and Managing Director of Insurtech NY to discuss the role of insurance startup accelerators in facilitating innovation, the evolving role of the MGA and carrier relationship, and the impact that AI is having to drive better business outcomes. What role do accelerator programs play…

Hello friends! Welcome to another episode of Fully Automated! Our guest for this episode is none other than James A. Smith, co-host with David Slavick of The Popular Show. Smith is also the author of Other People’s Politics: Populism to Corbynism (Zer0 Books, 2019) and coauthor with Mareile Pfannebecker of Work Want Work: Labour and Desire at the e…

Welcome to Episode 42 of Fully Automated. This is a repost of Episode 11 of Class Unity Transmissions (posted on Dec 17, 2023). In this episode, we are joined by Efraim Carlebach to discuss the 10-year anniversary of the publication of Mark Fisher’s seminal essay, Exiting the Vampire Castle. Published on November 24, 2013, Fisher’s essay is remembe…

In Duck Creek’s annual reflections and predictions on the Creek episode, hosts Rob Savitsky and Zach May sit down with fellow millennial, Ema Roloff of Roloff Consulting, to rewind the tape on 2023 and crystalize their visions for the evolving terrain of the insurance industry in 2024. With older workers retiring in droves, what have carriers been …

In today’s episode, Rob Savitsky sits down with special guest, Sully McConnell, Head of Insurance at Snowflake, as well as his colleague, Dan Katz, Senior Director of Product Management at Duck Creek to discuss the state of data strategy in insurance. They kick off the conversation by having a lively discussion around why it is more important than …

In this episode of Conversations on the Creek, host Rob Savitsky continues the conversation from Part 1 and takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have quick hitting discussions with several P&C innovators around the most pressing industry trends. Guests include Sabine VanderLinden (Co-Founder & CEO; Alch…

In this episode of Conversations on the Creek, host Rob Savitsky takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have bite-sized discussions with several P&C innovators around the most pressing industry trends. Guests include Rose Hall (SVP, Head of Innovation, Americas; AXA XL); Ryan Lockwood (Senior Manager, Dat…

Hello Fully Automated listeners! This is a rebroadcast of Episode 10 of Class Unity: Transmissions, as posted here. Transmissions is the official podcast of Class Unity, and I want to thank them for their permission to use this episode. You can find out more about Class Unity over at https://classunity.org/In this episode of Transmissions, we discu…

On this episode of Conversations on the Creek, Rob Savitsky chats with Caribou Honig, Chairman and Co-founder at InsureTech Connect (ITC), and Partner at SemperVirens Venture Capital about why he started ITC, what attendees can expect at this year's event, as well as his predictions for what technologies will impact insurance in the future. As a VC…

On this episode of Conversations on the Creek, Rob Savitsky chats with Sarat Varanasi, P&C Practice Leader at Cognizant about the concept of “digital twins” and how insurers are leveraging them across the insurance lifecycle. Digital twins are virtual representations of physical objects or processes. They are fed by real-time data leveraging techno…

On this episode of Conversations on the Creek, Rob Savitsky chats with Ben Zimmerman, Founder and CEO of Opterrix about the founding of his company, and his viewpoint on how climate change will impact extreme weather events and its implications to the insurance industry. Incubated inside of the venture-build studio at American Family Insurance, now…

Hello Fully Automated listeners! This is a rebroadcast of Episode 7 of Class Unity: Transmissions, as posted here. Transmissions is the official podcast of Class Unity, and I want to thank them for their permission to use this episode. You can find out more about Class Unity over at https://classunity.org/For those curious, there will be more indep…

Conversations on the Creek’s first-ever, live video podcast episode was recorded during the Duck Creek Formation ’23 conference! In this episode, Rob Savitsky sits down with Matt Morgan, Co-Founder and COO of Argyle Insurance to discuss forming and running a new insurtech company targeting small and medium sized enterprises (SMEs) in Australia. The…

On this episode of Conversations on the Creek, Rob Savitsky chats with Oliver Werneyer about the founding of Imburse, joining Duck Creek, and the importance of payments to the insurance industry. Earlier in 2023, Oliver ""joined the flock"" upon Duck Creek's acquisition of Imburse. Imburse is a modern, SaaS platform that enables insures to quickly …

On this episode of Conversations on the Creek, Zach May fills in as host to chat with Tim Greene of Verisk about wildfire risk and the role of smoke damage, and how advances in new data sources can help insurers better manage the risk. The show kicks off with Tim recapping the past couple of years of wildfire trends. From there, they delve more spe…

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Tanner Sheehan of LexisNexis Risk Solutions about optimizing the auto claims customer experience. We kick off the show by asking Tanner about some of the key takeaways from his whitepaper on U.S. auto claims trends, which provides insights into consumers’ percep…

Hello Fully Automated listeners! This is a rebroadcast of Episode 6 of Class Unity: Transmissions, as posted here. Transmissions is the official podcast of Class Unity, and I want to thank them for their permission to use this episode. You can find out more about Class Unity over at https://classunity.org/For those curious, there will be more indep…

Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. Given Microsoft’s recent $10B USD investment in the company, Rob Savitsky and Scott Field sat down to chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience. We begin by ta…

On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek. We start off by discussing the early days at the company, and how in the year 2000, Andy teamed up with co-founders Doug Roller, John Roller, Becky Roller, Kerri…

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalization. As the President and CEO of the Property and Liability Resource Bureau (PLRB), and also an insurance & insurtech advisor and thought leader at insurance Evolution Partners, Bryan had lot to say on this…

On this episode of Conversations on the Creek, Rob Savitsky and Shreyas Chakravarthy Vasanthkumar sit down with Simon Torrance, an independent advisor, corporate venture builder, keynote speaker, and an investor at Embedded Finance & Super App Strategies and at MetaFlight, to chat about all things embedded insurance. Projected to account for over $…

Don’t agree? Listen to our podcast and message us @thepodcaste on Instagram 21 Glimpses of Us – Joji 20 Here to Forever – Death Cab for Cutie 19 Bad Habits – Steve Lacy 18 Something Loud – Jimmy Eat Us 17 Don’t let the light go out – Panic At The Disco 16 Betty (Get Money) – Yung Gravy 15 Because I found you – Steven Sanchez 14 Unholy – Sam Smith 1…

We hit the ground running fast on this and don’t introduce ourselves. Tech Sully had the too good mic, I dropped my audio lower some to cut back on my breathing sounds. But we start with our favorite ways to mess with scammers, then move on to how we feel about the mixing of Doom and Fortnite. Next week – we rant on Avatar, comment below if you lik…

On this episode of Conversations on the Creek, we’re happy to welcome this month's guest, Martina Conlon, Head of the Property & Casualty Insurance at Aite-Novarica. Martina has extensive experience in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading repo…

Hello Fully Automated listeners! This is a rebroadcast of Episode 5 of Class Unity: Transmissions, as posted here. Transmissions is the official podcast of the Class Unity Caucus of the DSA, and I want to thank them for their permission to use this episode. You can find out more about Class Unity over at https://classunity.org/In this very special …

On this episode of Conversations on the Creek, Duck Creek's Rob Savitsky and Zach May reflect on themes spannings episodes from the past year, as well as spotlight several insurtech solution providers that we've collaborted with in 2022, which can extend and complement modern core systems. From digital customer service to personalized interactive v…

Partner Podcast #21 | From online shopping to ordering a rideshare, today's consumers have become accustomed to receiving personalized, seamless experiences – and they expect similar experiences when dealing with their insurance company. One new tactic insurers are adopting is the development of personalized, interactive videos and deploying them a…

On this episode of Conversations on the Creek, we’re proud to welcome this month's guest, Pete Tessier, Vice President of Sales and Marketing at BSI Insurance and the Host and Producer of The Insurance Podcast. As the first broker to ever come on to our show, Pete shares his perspective on what he believes insurance carriers should be thinking abou…

We love talking about innovation across the insurance industry - speaking with our ecosystem partners, customers, SIs and leading experts who are modernizing every aspect of insurance. In this latest podcast, we talk with Dan Gumpright, New Venture Lead at Tenney 110, the venture build studio at American Family Insurance, about incremental and disr…

Partner Podcast # 20 | Maximizing the productivity, brand loyalty and experience of agents, brokers, and other insurance intermediaries is easier said than done. In this episode of the Conversations on the Creek podcast series, Crystal Darling of Duck Creek chats with Mark Harrison of Ivans about what needs to happen in order to improve the ease of…

Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner…

Hello listeners! This is a rebroadcast of Episode 3 of Transmissions, a new podcast I’ve been involved with lately. Transmissions is the official podcast of the Class Unity Caucus of the DSA, and I want to thank them for their permission to use this episode.On May Day, Steph K and I had the great pleasure of interviewing Alex Shah, Co-Founder and S…

Customer Podcast #1 | Duck Creek expands its podcast series in 2022 to highlight stories of customer vision and real-world experiences as they work with the insurance industry's leading cloud-based SaaS solution provider to remain agile, intelligent, and evergreen. We launch Duck Creek's first-ever customer podcast by highlighting a start-up insurt…

Partner Podcast #18 | Duck Creek developers have been re-inventing the P&C insurance industry with innovative products and solutions for over 20 years. In an effort to foster innovation with their customers and partners, Duck Creek launched its first Hatch-a-thon at Formation '22. Developers from around the world showcased innovative ideas of what …

Partner Podcast # 17 | Digital Customer Service (DCS) technology is enabling insurers to reinvent how insurance companies interact with and support their agents and policyholders in today's digital everything world. Recorded at Duck Creek's Formation '22 conference, in this episode of the Conversations of the Creek partner podcast series, Rob Savit…

Partner Podcast # 16 | The increase in unstructured data -- from adjuster notes to police reports -- coupled with the requirements to meet regulatory compliance creates ongoing challenges for claims teams as they seek to optimize their subgrogation and recovery processes. In this episode of the Conversations on the Creek partner podcast series, Rob…

Hello listeners! This is a rebroadcast of Episode 2 of Transmissions, a new podcast I’ve been involved with lately. Transmissions is the official podcast of the Class Unity Caucus of the DSA, and I want to thank them for their permission to use this episode.Our guest for this episode is George Hoare, co-host of the Bungacast (neé Aufebunga Bunga) p…

With the severity of bodily injury claims severity on the rise, the need for medical information, and having it readily available earlier in the claims lifecycle is becoming all the more critical to insurers. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek sit down with Lauren Brow…

Both traditional as well as new data and advanced analytics sources in the home insurance space are providing insurers with greater opportunities to reduce risk and provide homeowners with better customer experiences. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May of Duck Creek sit down with Geor…