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The Truth About Southwest Airlines’ Holiday Meltdown & Their Shocking Employee Memo
Manage episode 353445954 series 3394982
Το περιεχόμενο παρέχεται από το Jumpstart HR LLC. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Jumpstart HR LLC ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
If you've been watching the news lately or traveled for the holidays, you've probably heard about Southwest Airlines' catastrophic holiday meltdown, especially what happened with the controversial memo they sent to their employees on December 21, 2022.
Southwest is known as the love airline, and they have a strong reputation for caring deeply about their passengers and employees. So, what the heck happened?
Today, Joey and Sommer share their thoughts on Southwest's infamous employee memo:
- Why it could be detrimental to company culture.
- What their biggest mistake was.
- What small businesses can learn from this story.
Tune in to learn more!
Sommer and Joey also discuss the rise of HR scams and what small businesses can do to avoid them. As scammers multiply and develop more creative techniques to steal your sensitive data, it's crucial to know what common HR scams look like and be familiar with cybersecurity best practices. Fortunately for you, we've got you covered!
Key Takeaways
- The truth about Southwest Airlines' holiday meltdown (00:00)
- Southwest's internal turmoil (03:06)
- Best practices on how to deal with illness (07:05)
- The main problem with Southwest's approach (08:48)
- What's next for the airline? (12:14)
- HR scams small businesses should know about (15:24)
- What scammers are doing to trick you (18:00)
Additional Resources
Check out our YouTube channel: https://youtube.com/@jumpstarthr
Do you need HR consulting for YOUR small business? We got you covered!
👉 Learn more at: https://jumpstart-hr.com/
Do you have a question that you want us to tackle on the show?
📧 Email us at: hello@jumpstart-hr.com
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📰 Article in question:
https://twitter.com/ruthschmidt/status/1607460985861988352
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Hosts: Joey Price & Sommer Ketron
This show is powered by Jumpstart: HR, LLC
www.Jumpstart-HR.com
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