235: Mastering SaaS by Building a multi-product company! | Gaurav Sharma(Founder, SAASLabs)

The Startup Operator

Gaurav Sharma is the founder and CEO of SaaSLabs - a dynamic platform revolutionising productivity and workflow automation for sales and support agents. His entrepreneurial journey began as a passion project where he started from scratch and embarked on a path of innovation and growth.Through his ambition and a distribution-first mindset, Gaurav scaled his SaaSLabs to new heights. In this podcast he talks about building for SMEs, addressing their unique needs and challenges in the market, retaining customers, building a distribution network and so on. Tune in to this episode to unlock the keys to success in the world of SaaS entrepreneurship.

Topics:
00:00 Intro
03:10 Gaurav’s journey
09:02 Raising money for SaaS
13:22 Benchmarks in life
14:13 Current Motivation
20:21 Building a multi-product company
24:16 Hiring the right team
29:57 R&D v/s Scaling Business
33:32 Building around a job function
40:44 Building Distribution
52:19 Building a brand
55:37 Building for SMEs
59:00 Building Culture
1:08:34 What Gaurav is learning
01:09:30 Will AI kill SaaS?
1:14:43 Books and Podcasts Recommendations

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