Optimising the online customer journey

The retail podcast - British Retail Consortium

Το περιεχόμενο παρέχεται από το Audioboom and British Retail Consortium. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Audioboom and British Retail Consortium ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

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In this podcast, Rachel Lund, Head of Insights & Analytics at the BRC, alongside expert Doug Norton-Bilsby, Global VP of Retail & Consumer Products at ForgeRock, discuss in detail what identity management is and what it means for retail.

It explores retailers concerns around the future and the continued advancements in technology. Doug provides an in-depth understanding on identity management, how it impacts the customer journey and provides examples of retailers succeeding in utilising this technology.

Find out the key barriers to identity management and three things you can do now to improve how you treat customer identity.

44 επεισόδια

#Business #Business News #Government #Audioboom #British Retail Consortium #Reinventing Retail