How To Use Your Restaurant Customers’ Feedback For Good With Ovation’s CEO The Restaurant Prosperity Formula podcast

42:22

Running a restaurant is no small feat — especially when life throws unexpected challenges your way. In this episode of The Restaurant Prosperity Formula podcast, I sit down with Tina Wary, owner of Dixie Grill Barbecue and Crab Shack in Hawaii. Wary shares her powerful journey from working behind the scenes in her family’s restaurant to stepping up as the owner after the sudden passing of her husband in 2020. Her story is one of resilience, leadership and the power of systems. After struggling with financial inconsistencies despite a great team and excellent food, Wary attended my seminar in Las Vegas. She left with the tools to transform her restaurant, and in this episode she shares her journey putting those systems in place and the other tools she’s found since. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Restaurant Owners Can Use this Formula to Dominate Social Media 47:44

πριν 18 μέρες47:44

47:44

One of the biggest reasons restaurants struggle with sales isn’t always the food or service — it’s awareness. Either people know about you but don’t care, or they would care if they knew about you. My guest today, Josh Kopel, calls this the Awareness Formula, and in this episode of my podcast, The Restaurant Prosperity Formula, he shares powerful strategies that help restaurant owners become known in their market. Kopel has mastered a critical component of restaurant success: marketing. He is not just a restaurateur — he’s a tech pioneer, a Michelin-rated fine dining operator, and one of the best marketing minds in the industry. If you’ve been struggling with getting more customers in the door, keeping your tables full, and making marketing work for your restaurant, this episode is for you. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com Learn more about Josh Kopel at www.JoshKopel.com and on his podcast Full Comp.…

The Restaurant Prosperity Formula

1
How to Turn Restaurant Managers into Change Leaders 12:07

πριν 5 weeks12:07

12:07

If you’ve ever struggled to get your managers on board with new systems or changes, you’re not alone. In this episode of The Restaurant Prosperity Formula podcast, I dive into exactly why managers resist change, how you can turn that resistance into results and how to empower your restaurant managers to lead change. Managing your managers and getting them on board with change isn’t always easy, but it’s absolutely necessary for your success — and theirs. I encourage you to listen to this episode, then pick one strategy and start implementing it this week. You will soon be on your way to a team of restaurant managers working with you rather than against you. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
How to Use Your Restaurant Customers’ Feedback for Good with Ovation’s CEO 51:36

πριν 7 weeks51:36

51:36

In this episode of my podcast, The Restaurant Prosperity Formula , I had the privilege of chatting with Zack Oates, founder and CEO of Ovation. Ovation is a cutting-edge guest experience platform that helps restaurants collect and act on customer feedback in real-time. Oates’s passion for helping restaurants thrive shines through, and his expertise in using data to drive guest satisfaction and retention is something every restaurant owner should hear. We explored how gathering actionable feedback can lead to better operations, happier guests and, ultimately, a healthier bottom line. Check out this podcast episode to hear it all! 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
How Restaurant Owner Used Coaching to Save Her Business 47:02

πριν 9 weeks47:02

47:02

In this episode of “The Restaurant Prosperity Formula” podcast , Vicki Moore, owner of a sports bar and grill in Illinois, joins me to share her journey from bartender to restaurant owner. After purchasing the struggling bar eight years ago, she transformed it by revamping the menu, improving quality, and creating an inviting atmosphere, growing annual sales from $275,000 to $1.2 million. Despite her success, Moore faced intense challenges, including overwork, stress and health issues, as she initially tried to do everything herself. She shares how being part of my coaching program taught her how to delegate, implement systems and empower her team, which allowed her to achieve both financial and personal freedom. This inspiring episode highlights the importance of leadership, systems and accountability in building a successful restaurant business. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Game-Changing Tips from a Restaurant Expert and Restaurant Owner 46:26

πριν 11 weeks46:26

46:26

In episode 114 of The Restaurant Prosperity Formula podcast, I welcome Kris Schoenberger, a long-time member of my coaching programs and a highly successful restaurateur, for a special "Flip the Table" segment. In this episode, Schoenberger takes on the role of interviewer, asking me personal and professional questions that reveal insights into my career, work ethic and philosophy on success in the restaurant industry. Schoenberger shares his inspiring story of building a restaurant empire, including BBQ’d Productions and Station 51, after starting with a small catering business. Together, we reflect on out decade-long professional relationship, offering listeners actionable lessons on leadership, resilience and the entrepreneurial spirit. This episode is ideal for restaurant owners seeking inspiration, practical advice and a deeper understanding of the restaurant industry from two seasoned experts. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Inspire Your Restaurant Team with Your Reason for Existing 11:45

πριν 13 weeks11:45

11:45

In the fast-paced, often chaotic world of restaurant ownership, it’s easy to feel overwhelmed — constantly putting out fires, answering questions and making every decision yourself. If this resonates with you, there’s a way to reclaim your time, empower your team and find true freedom. It’s to define and share your why . In this episode of my “Restaurant Prosperity Formula” podcast, I discuss this game-changing principle. Listen to this episode for the explanation of the principle, why it’s so important for your restaurant business and then the action steps to help you transform your business and create a restaurant that thrives. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Insights from an Owner on the Cutting Edge of Restaurant Growth and Management 57:29

πριν 15 weeks57:29

57:29

My guest for this episode of The Restaurant Prosperity Formula is Avery Ward, CEO of Little Italy Pizza in Ohio and a mentor in my coaching program for restaurant owners. Our discussion highlights Ward's journey from working directly in his restaurant to leading a thriving multi-unit business with a team of 80 employees. He shares key insights into leadership, building a strong management team and using tools like video to drive business growth. Ward also discusses his role as a mentor, where he helps other restaurant owners implement proven systems and navigate challenges to achieve success. The episode showcases how Ward applied the principles of the Restaurant Prosperity Formula to transform his business and his life, offering inspiration and practical advice for restaurateurs looking to do the same. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
What Happens When Two Microsoft Retirees Buy a Restaurant 54:19

πριν 17 weeks54:19

54:19

My guests this week on The Restaurant Prosperity Formula podcast are two restaurant owners who've turned their business around and found their definition of success. Angie and Doug Brown, owners of The Cove Restaurant and Peninsula Golf Course in Long Beach, Washington, came from Big Tech careers. They both worked at Microsoft, spent time raising a family and then looking toward retirement, followed Doug's passion for golf and purchased a golf course and restaurant back in 2007. Their goal was to travel and enjoy retirement. Little did they know the learning curve they had in store for them! Let me just say that these two entrepreneurs really kicked butt when it came to systems but more importantly, they learned how to communicate with their team so they could take ownership of everything that needs to be done in the restaurant. Angie, Doug and I do our best to show every restaurant owner looking for change and freedom what the journey can look. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Watch What Happens When Two Restaurant Owners Get Their Coach on the Hot Seat 44:30

πριν 19 weeks44:30

44:30

In this special “Flipping the Table” episode of my podcast, “The Restaurant Prosperity Formula,” Jonathan and Brianna Cowan, multi-unit restaurant operators, take control, turning the tables on me for an insightful interview. Here's a glimpse of our conversation, full of takeaways on leadership, persistence, and what it takes to thrive in the restaurant industry. I’ve known the Cowans for going on 15 years, and I’ve seen their transformation into prosperity firsthand. They own a 65-seat restaurant and cater around 100 weddings per year, offering a full suite of services from rentals to food to bar service. They’re currently building out a 12,000 square foot space with a restaurant on the main level and a wedding venue on the second floor. They’re documenting the process on their YouTube channel, Wooden Paddle . They also have a podcast, which they named based on something favorite restaurant coach says, “ The Ready Fire Aim Podcast .” 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Invest in Your Restaurant Team So They Invest in You 14:48

πριν 21 weeks14:48

14:48

Building a strong restaurant team isn’t about luck — it’s about being intentional, setting the right tone and leading by example. Hire the right people, train them well, hold them accountable, and recognize their efforts. When you invest in your team, they’ll invest in you and that’s when your restaurant will truly prosper. In this episode of “The Restaurant Prosperity Formula,” restaurant coach David Scott Peters explores a topic that many restaurant owners overlook but is essential for success: team building. This episode is all about creating a team that is engaged, productive and aligned with your restaurant's vision. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Get Pumped Up with David Scott Peters and Restaurant Marketer Matt Plapp 1:01:45

πριν 23 weeks1:01:45

1:01:45

As a restaurant owner, you won’t want to leave your restaurant’s future to chance, but it can be overwhelming to set goals and develop the plans you need to achieve them. One proven way to get clear on your goals is to put them in writing. and share them with your team. This kind of vision, or a vivid vision, can give you the direction you need to drive sales, build a strong culture and ultimately achieve long-term success. In this episode of my podcast, “The Restaurant Prosperity Formula,” Matt Plapp and I talk about the importance of having a vision. Plapp is the dynamic founder and CEO of America's Best Restaurants, a trailblazing marketing agency dedicated to helping independent restaurants grow by telling their stories, acquiring customers and building unstoppable sales momentum. Plapp’s energy and passion for the restaurant industry are undeniable and during our conversation, we dove deep into the concept of having a "vivid vision" and how it can transform your business. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com Learn more about Matt Plapp and his businesses – https://mattplapp.com/…

The Restaurant Prosperity Formula

1
FREE AT LAST! How One Restaurant Owner Broke Free from Frustration 45:05

πριν 25 weeks45:05

45:05

Running a restaurant is no easy task. For Daniel Herrero, taking over his family's 48-year-old restaurant business in Panama meant inheriting four restaurants, a bakery, and a commissary — and all the chaos that came with them. It’s a familiar story for many restaurant owners, one of hard work, long hours and personal sacrifice. In this episode of the restaurant podcast, The Restaurant Prosperity Formula, Herrero shares his journey and shows that even when you're knee-deep in problems, there's a path to success — if you're willing to make bold decisions. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
Top Restaurant Operator Interviews David Scott Peters 46:02

πριν 27 weeks46:02

46:02

This episode of my podcast, The Restaurant Prosperity Formula, launches a segment I call Flip the Table where a restaurant owner takes over the podcast and interviews me. Today’s Flip the Table features a longtime member of mine who is not only a top operator but over the years has coached and consulted with me: David Militello. He owns four different restaurant formats in a tourist town in Michigan. He and I have known each other for 20 years. He was one of the first five members of my mastermind group when I started coaching restaurant owners 21 years ago. He’s been to my workshops, coached with me, consulted with me and just been a great supporter over the years. He is now a Member Mentor in my restaurant owner coaching group. I thought it would be fun if the first Flip the Table was with a restaurant owner who’s known me through a lot of different versions of my coaching and services. He asks me the questions he thinks other restaurant owners would want to know. 🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in 👍 Book a Call – https://dsp.coach/podcast-ryan-call Sponsor – Margin Edge: http://www.marginedge.com/dsp Visit my website for more information about my restaurant coaching program: www.davidscottpeters.com…

The Restaurant Prosperity Formula

1
5 Tips to Advance Restaurant Inventory Management 23:37

πριν 29 weeks23:37