Episode 52: Nonprofit Supporter Communities with ROI for All, with Louis Diez

The Nonprofit Hero Factory

The word “community” is frequently thrown around in nonprofit communications. But what does it actually mean, and what does it take to form a true community that provides value and drives increased repeat giving? At a time when nonprofits struggle with donor retention, efforts to tap into identity, increase value to donors, make them feel more invested, and retain them year after year, have to be a top priority for every nonprofit development, marketing and communications professional. Louis Diez, Director of the Annual Fund at Muhlenberg College believes describes his superpower as building communities of purpose that energize donors and raise donor participation and major gifts—and he has the numbers to prove it. Louis joins The Nonprofit Hero Factory to share how he builds communities that deliver ROI both to donors and to the organization, and how other nonprofits can do the same. ** Episode Links and Shownotes: https://nphf.show/ep52 ** What we’ll be discussing: • Why communities are critical to nonprofit organizations • Four factors that define community • How building communities of purpose energizes donors and raises donor participation and major gifts • How to create a community where people are so involved that it becomes a part of their identity • The best way to get donations without asking for them directly