#101: How to Recover Revenue from Online Travel Agencies | with Janet Ferrer

The Modern Hotelier - Interviews with Hoteliers and Experts in Travel, Hospitality, Events & Food & Beverage

If you are using Online Travel Agencies, you are probably missing out on some of your revenue. In this episode, find out how Janet Ferrer recovered $1 Million from Expedia.

Hospitality Holdings founder and President, Janet Ferrer, is an industry leader in progressive and innovative thinking. As both an on-property leader and Corporate Director of Finance her 27 years in Hospitality lends great insight to her Online Travel Agency Revenue Recovery audit systems and optimization of financial systems within the OTA platforms. Continually looking for ways to be the most progressive OTA Revenue Recovery Service, Janet assembled a team of highly skilled individuals who complete the vision of Hospitality Holdings commitment to continual evolution, financial acumen with state-of-the-art data integration.

In this episode, hosts David Millili and Steve Carran dive into the remarkable journey of Janet Ferrer, founder and CEO of Hospitality Holdings. With over 27 years in the hospitality industry, Janet shares stories of her rise from a newspaper girl in Doylestown, Pennsylvania, to a general manager and corporate director of finance. The discussion spans her career progression, the creation of H2OTA Revenue Recovery, and the entrepreneurial challenges she faced, such as credit card merchant limits and maximizing revenue through effective OTA management.

In this episode, we delve into:

• Janet's unexpected entry into the hospitality industry
• The inception and growth of Hospitality Holdings
• Tips for hotels to increase revenue and manage OTA relationships
• Challenges and triumphs of entrepreneurship in the hospitality tech space
• Thoughts on AI and maintaining the human touch in hospitality

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Sponsor spot:

This episode is sponsored by Hospitality Holdings: https://hospitalityholdings.org/

Links:
Hospitality Holdings: https://hospitalityholdings.org/

LinkedIn: https://www.linkedin.com/in/janet-marie-f-b53bb157/

For full show notes head to: https://themodernhotelier.com/episode/101
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...