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How Service Design Shapes the Future of Organizations: A Conversation with Patrick Quattlebaum
Manage episode 453058141 series 3620165
Το περιεχόμενο παρέχεται από το Gerry Scullion and The Human Centered Design Network. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Gerry Scullion and The Human Centered Design Network ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Todays sponsor MIRO: https://www.miro.com/podcast
In this exclusive interview, dive deep into the realm of service design with Patrick, co-author of "Orchestrating Experiences" and a key figure at Harmonic. From the early days of Adaptive Path to the rise of service design as a strategic force, Patrick reveals the nuances of running a successful design studio, Harmonic Design. Discover the significance of staying true to one's purpose amidst rapid change, the importance of self-care in the entrepreneurial journey, and the diverse applications of service design in today's organizations. Whether you're a seasoned design enthusiast or just starting out, this chat offers rich insights into creating impact in the world of design.
12-week Coaching Programme
https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers
Video Courses
Service Design: https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mapping
Visualisation Methods for Change Makers: https://www.thisishcd.com/courses/visualisation-methods-for-change-makers
Service Blueprint Essentials: https://www.thisishcd.com/courses/service-blueprint-essentials
Journey Mapping Fundamentals: https://www.thisishcd.com/courses/journey-mapping-fundamentals
Stakeholder Mapping Essentials: https://www.thisishcd.com/courses/stakeholder-mapping-essentials
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