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Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063
Manage episode 431456425 series 3479744
Το περιεχόμενο παρέχεται από το Alex Turkovic. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Alex Turkovic ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of digital customer success tools overall in enhancing efficiency and customer value.
Chapters:
- 03:02 - Private Equity → SaaS
- 05:38 - Sales → Customer Success
- 10:19 - Importance of Post-Sale Revenue Growth
- 15:05 - RevSetter: The Revenue-Focused CSP
- 20:37 - Digital Tactics for Customer Onboarding
- 23:05 - User Experience: RevSetter’s Approach
- 25:14 - Modernizing CS with Flexible Tools
- 33:25 - Innovative Digital Motions in SaaS
Enjoy! I know I sure did...
Haydar's LinkedIn: https://www.linkedin.com/in/haydaralsaad/
RevSetter: https://revsetter.com/
Resources:
- Topline Podcast: https://www.salestalentagency.com/topline-podcast/
- Customer Success Podcast: https://www.csmpractice.com/podcast
Shoutouts:
- Jan Young: https://www.linkedin.com/in/jan-young-cx/
- Daphne Costa Lopes: https://www.linkedin.com/in/daphnecostalopes/
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This episode was edited and sponsored by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.
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Today's episode is sponsored by Vitally. If you're in the market for a feature rich, easy-to-implement CSP - go sign up for a demo at vitally.io/digitalcx. If you take a qualified demo with them, you'll receive a free pair of AirPods!
Thank you to our sponsor, Vitally!
Vitally is a wonderfully feature-rich, fast-to-implement CSP that we are proud to have as a sponosr!
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Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
Κεφάλαια
1. Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063 (00:00:00)
2. Digital Customer Success Revenue Growth Insights (00:00:38)
3. Modern Approach to Revenue-Focused Customer Success (00:12:49)
4. Digital Customer Onboarding and Engagement (00:22:40)
5. Optimizing User Onboarding Experience (00:28:42)
6. Global Customer Success Insights and Strategies (00:32:21)
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