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CREATING A UNIQUE CUSTOMER EXPERIENCE | With David Trett and Craig Wipperman | The Business Spotlight
Manage episode 456352532 series 3549906
Το περιεχόμενο παρέχεται από το The Business Spotlight Series. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον The Business Spotlight Series ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode of the Business Spotlight, David Trett shares his journey from college basketball and professional golf to owning Red Bicycle Coffee in Chapel Hill, North Carolina. He discusses the challenges of maintaining consistency in customer offerings and the importance of creating a unique customer experience in a competitive market. David credits mentorship for guiding his business expansion, which now includes ten locations in Nashville. He also reflects on how COVID-19 impacted staffing and operations, and shares his vision for a cooperative model to expand the brand across the Southeastern U.S. Join us as David provides valuable insights for aspiring entrepreneurs in the coffee industry.
You can get in touch with David here on LinkedIn:
/ david-trett-63584327
🔔 Want your business to be featured as our next Business Spotlight? Book in your FREE podcast slot today via our website:
https://www.businessspotlightseries.com
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