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Episode 072: Interview with Zeenat Ahmed-Peto
Manage episode 380154606 series 2915685
Το περιεχόμενο παρέχεται από το Debbie Gilbert. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Debbie Gilbert ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Today's episode features an interview with Zeenat Ahmed-Peto, winner of Best Customer Service at the 2023 Best Businesswomen Awards. Given this is one of the most competitive and demanding categories to win, I was delighted to speak to Zeenat about her success.
Her approach to customer service in the therapy field makes her stand out. Once your a client of Zeenat's, she's with you for life as you will hear.
Find out how a successful teaching career transitioned into training to become a therapist, determined to help others as she had been helped herself.
She is full of excitement about her success in this year's awards, and will explain why entering has been such a positive process and the impact could be so crucial to her business.
This is a great episode for anyone who wants ideas about enhancing their customer offering, or who are thinking about entering awards. It is also a fantastic example of an individual who had a well-established career, but decided it was time to do something different. She grabbed the opportunity with both hands and now does a job, running a business she loves.
{1:36} How Zeenat moved from teaching to becoming a hypnotherapist.
{3:10} Why clients come to Zeenat.
{4:45} It's not just about hypnotherapy
{6.12} The challenges of tranisitioning from teacher to businesswoman.
{8:20} The importance of connecting with other businesspeople.
{9:05} Why Zeenat entered awards.
{10:22} Zeenat's approach to customer service.
{14:45} The future of Zeenat's business.
{16:21} Zeenat's forthcoming book.
{17:08} The biggest challenges of being a small business owner in recent years.
{19:47} Face-to-face v online consultations.
{20:17} The benefit of awards.
Connect with Debbie at The Business Awards Show
Connect with Zeenat at https://zeenatahmedpeto.com/
Facebook: https://www.facebook.com/ZeenatCognitiveHypnotherapy/?locale=en_GB
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