Episode 015: Making A Better Client Experience with Jamie Hyatt

The Asia Croson Podcast

What We Talked About: Interviewing Jamie Hyatt, photographer & blogger extraordinaire Why video can make a huge impression & relationship builder (aka it's how we met!) The different paths you can take that all make sense in hindsight (a la Steve Jobs) How to pick out what you love about different career paths (and what to do about it) Quickest way to find what you love: do it all Mentors need to be supportive. Fact. What happens when you put aside your passion, and what it takes to get it back Gaining confidence by playing with your art Doing NOT what you love is NOT sustainable "And with photography, there was no wall.. which was a huge inclination.. hello! This is what you're supposed to be doing." "I will give everything into something, because that's what people deserve, they dont deserve a portion of effort, they deserve all my effort" "Having someone who will push you forward in life is soooo key." The first few years in business = rough for everyone What you're supposed to be doing needs to flow "It hurts more to not do it than to do it" Having a business is much more than the craft Just TRYING to do what you love, and seeing where it goes The more you fail the better." "If you fail faster, you grow closer & you're growing quicker." How to rise to the occasion of a new challenge (trust yourself!) Reminding yourself that you're in charge How to hype yourself up (tell yourself you're the best) How to be self compassionate "I want to make sure that everyone involved is having the best experience." Setting expectations for everyone to be happy Putting yourself in the shoes of your client, even when you have never been in their position (photographing brides if you've never been a bride, for example) Everyone is going to be talking when you work with them, so make sure it's good "If they're not talking, it's not good enough." "Do not despise these small beginnings, for the LORD rejoices to see the work begin" Zechariah 4:10 "The smallest of actions can reap such great rewards." "People can smell inauthenticity." "You want clients to know who you are." Your work is BETTER when you connect with clients "The reason why social media works is because people are dying to know what it's like to be someone else" Setting yourself up to be creative (schedule it in!) Not having to share your blog posts (newsflash!) Ebbing and flowing between facing and spacing Jamie is now open to international clients!!! Jamie.said.yes. How to put yourself in the shoes of your clients (be the client) Doing well in one field sets you up to be referred for all fields Putting your money where your mouth is Check Out Jamie Hyatt Here: Instagram: _jamiehyatt Snapchat: @jamhyatt jamiehyatt.com Mentionables: http://www.cannibale.ca/ Alex Beadon http://www.mckinleyburkart.com/ Check us out here! www.paigepoppe.com // www.asiacroson.com Periscopes: @paige_poppe // @asiacroson Snapchat: @paigepoppe // @asiacroson