54: Managing Client Expectations Effectively

The AC Method

How do you determine the appropriate budget for a design project and what factors influence the higher and lower ends of the $20,000 to $100,000 range? Welcome back to the AC Method Podcast, where today we go over the art of savvy budgeting for design projects, from $20k to $100k, and the “AC Method” for client engagement. We highlight: the importance of quick yes/no feedback, being responsive, and turning quotes around in 5-7 days. We discussed the terrain of balancing client expectations with revision limits and explored the impact of strategic signage placements on business success. From active listening to selling without the price tag – it's all right here to transform your approach to entrepreneurship and business influence.

💥HIGHLIGHTS:

• Setting Budgets for Design Projects
• Streamlining Client Feedback
• Client Projects and Management
• Communication and Initial Engagements

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⏰TIMESTAMPS:

00:00 Passed inspections, moving in next week, podcast.

06:19 Client needs signage for new building purchase.

06:42 Met with Mrs. B and toured building.

12:38 Banking in Florida, low man, no lie.

15:50 Avoid what she dislikes, common sales mistake.

18:15 Understanding business needs to attract attention effectively.

20:24 Budget-friendly non-illuminated letters, acrylic painted, $2,500.

22:26 Communicate expectations clearly and avoid misunderstandings.

27:23 Deceived but impressed by their efficiency.

29:43 Wendy Graves champions women in science and industry.

34:35 Seeking clarity while tackling multiple projects

37:36 Patrons park in back, confused about entrance.

39:47 Focusing on building relationships with existing connections.

44:40 Created presentation, mapped address, provided price proposal.

46:10 Prioritizing top management and marketing director input.

48:17 Heavier tasks left for weeks or months.

54:05 Pressure for quicker decision-making in sales tactics.

57:26 Strongly disapproves of property managers, undermines them.

58:03 Learn from losses, audit and analyze mistakes.

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