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E008: Ollie Kelly On Customer Centricity, Kaizen and Web 3.0
Manage episode 346265333 series 3412935
Το περιεχόμενο παρέχεται από το Lou Temlett. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Lou Temlett ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Ollie Kelly has been in tech and customer experience for nearly a decade, his aim is to help others with their own progress and learning in tech. He loves networking, and making meaningful conversations. He has an amazing capacity for customer centricity and efficiency with Kaizen. He's an inspiration in the linguistics and language field bringing his skills to automation. Ollie is the Founder of The NFT Project, which we'll leave for a future podcast!
Topics:
- Omnichannel Experience
- Customer Centricity
- Continuous Improvement
- Automation
- Interactive Voice Recording System
- Asynchronous Messaging
- Social Listening
- Integrated Technologies
- Operations
- Linguistics and languages
- Cryptocurrency
- Web 3.0
The NFT Project: https://tnftp.com/
Ollie: https://www.instagram.com/olliebkelly/
https://www.linkedin.com/in/oliver-kelly-07865982/
Lou: https://www.instagram.com/lou.temlett/
https://www.linkedin.com/in/louisetemlett/
TECH TALKS with Lou - email signup: http://eepurl.com/hPy02L
MUSIC CREDIT:
ARTIST: Maleki Ram | ALBUM: The Ghost at the End of the World | TRACK: The Rush
https://music.apple.com/gb/album/the-rush/1098113666?i=1098113677
This work is licensed under a Creative Commons Attribution 4.0 International License.
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