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TALKIN' PAINT PODCAST | SEASON 2 - EPISODE #18 How Do You Get $400k month of PPF & Coatings? w/ Joe Torbati of OC Detailing
Manage episode 405932890 series 3533939
Το περιεχόμενο παρέχεται από το Gabe Fletcher. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Gabe Fletcher ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode of the Talking Paint podcast, host Gabe welcomes Joe Torbati, the founder of California-based OC Detailing, to discuss the evolution and insights of the auto detailing industry, particularly focusing on Tesla and paint protection film. Joe, a seasoned expert in vinyl wrap and auto film, shares his journey from starting OC Detailing in 2012, his approach to exceeding customer expectations, and the importance of learning from failures. The conversation delves into the significance of actions taken with intention, the challenges and rewards of being self-taught, and the nuances of running a successful detailing shop. Joe candidly discusses his background, the value of detail in work, team dynamics, and the impact of his business on his life. Moreover, the discussion covers customer communication, setting expectations, and leveraging digital tools for service agreements. Personal stories about overcoming addiction and finding peace in activities like paintball add depth to the dialogue, emphasizing resilience, growth, and community.
00:00 Introduction and Personal Beliefs
00:50 Welcome to the Talking Paint Podcast
01:06 Interview with Joe Torbati from OC Detailing
01:46 Joe's Journey in the Auto Film Industry
03:58 The Story Behind OC Detailing
04:51 The Importance of Exceptional Work and Customer Satisfaction
06:04 The Role of Content Creation in Business Growth
06:31 The Impact of Customer Reviews and Local Reach
07:17 The Challenges and Rewards of Running a Business
08:03 The Importance of Continuous Learning and Improvement
11:29 The Transition from Business Operator to Business Owner
15:03 Overcoming Addiction and Achieving Success
18:08 The Importance of a Balanced Work-Life
19:30 The Impact of the Pandemic on Business Operations
28:35 The Importance of a Good Sales Process
32:34 The Fine Line Between Confidence and Arrogance
33:18 Delivering on Your Promises
33:40 The Importance of Confidence in Your Work
34:06 The Impact of Social Media on Confidence
34:45 Owning Your Business Model
35:12 Understanding Your Business Level
35:37 The Importance of Messaging in Business
36:28 Setting Expectations and Delivering on Them
37:03 The Power of Accepting Fault
37:22 The Struggles of Accepting Criticism
42:11 The Importance of Communication in Business
44:48 The Impact of Negative Experiences
45:06 The Power of Staying in Your Lane
45:24 The Importance of Upholding Agreements
53:14 The Joy of Paintball
01:00:01 The Importance of Doing the Right Thing
01:03:12 The Value of Open and Honest Conversations
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