How a 3rd Generation Residential Electrician Business Continues To Grow

Alpha Bytes

Bill Streb is the Owner of Streb Electric, an electrical services company headquartered in Eastlake, Ohio. Founded in 1975, Streb Electric has grown into a premier residential service and repair company, earning a reputation for reliability and customer satisfaction. A veteran entrepreneur and master electrician, Bill joined his father, company founder Bill Streb Sr., in 1989, leaving the corporate world to pursue hands-on service and customer satisfaction. His passion propels Streb Electric's success, leading the company into its near half-century legacy, showcased by over 700 glowing reviews and a 4.9-star rating on Google.

Ryan Streb is the Service Manager at Streb Electric. He is also an Explosive Ordnance Disposal (EOD) Specialist with the Army National Guard and a Police Auxiliary for the Eastlake Police Department. In 2006, Ryan started working with the family business while in high school. He joined Streb Electric full-time in 2010, took a break to serve in the Army as an EOD technician, and returned in 2017. Now, he is preparing to become the third-generation owner of Streb Electric.

In this episode…

Can legacy and adaptation coexist in today's fast-moving services industry? How did a family-owned company stay afloat and thrive for half a century, and what can we learn from them?

Bill and Ryan Streb discuss the history of Streb Electric, a family-owned business approaching its 50th anniversary. Starting in a home garage by Bill’s father and now boasting a reputable establishment with a dedicated team, they attribute the company’s success to continuous adaptation, relentless customer focus, and a slight touch of military precision. To stay competitive, business owners must hire employees with excellent communication skills and a shared commitment to service excellence. Bill reflects on his father's advice on treating others well, which continues to shape their business philosophy today. At the same time, Ryan brings a fresh perspective on managing a diverse team to create a harmonious work environment.

In this episode of Alpha Bytes, Alex Zinni hosts Bill Streb, Owner of Streb Electric, and Ryan Streb, Service Manager at Streb Electric, to discuss evolving leadership and maintaining quality service in the electrical services industry. Bill and Ryan share Streb Electric’s rise to prominence, highlighting the value of customer service and teamwork and emphasizing hiring employees with excellent communication skills and a shared commitment to service excellence.