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How To Become The Best Place To Work In The World
Manage episode 413475176 series 3548263
Το περιεχόμενο παρέχεται από το Steven Rosen & Colleen Stanley, Steven Rosen, and Colleen Stanley. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Steven Rosen & Colleen Stanley, Steven Rosen, and Colleen Stanley ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
💡 In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley feature Gerilyn Horan, the VP of Group Sales and Strategic Accounts for Hilton, to discuss her experience in sales leadership in the hospitality industry. They delve into the importance of creating a safe and supportive environment for team members, the power of feedback and coaching, and the impact of a strong company culture on employee engagement and retention. 💡
They discuss why Hilton was ranked the top great place to work globally and also share insights into its successful coaching and development programs that foster high employee retention rates and satisfaction.
“I think the general piece is just to give them a place of safety to talk about whatever they want. Listen to what they have to say, be transparent in your thinking and communication with them, and hopefully provide some guidance or direction.” - Gerilyn Horan
Creating a nurturing environment and holding regular one-on-one coaching sessions are crucial for team motivation and growth. Implementing strategies like scrimmage sessions instead of role-playing enhances performance and team alignment. These initiatives support a strong bench and succession plan, ensuring smooth transitions and operational continuity.
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