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Integrating Workflows and Emphasizing the Client Experience in Short Term Rentals
Manage episode 397641908 series 3496735
Το περιεχόμενο παρέχεται από το Kassie O'Driscoll. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Kassie O'Driscoll ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Episode Summary:
Welcome to Season 3 of The Mastermind Mixer! In this episode, host Kassie shares her approach to integrating workflows and client experience in the short-term rental industry. She discusses the importance of providing a seamless client experience by ensuring the property has all the necessary amenities and smart devices. Kassie also emphasizes the need for high-quality photos and videos to accurately showcase the rental property. She suggests creating a digital guidebook for guests and researching the cost of doing business in the area. Kassie encourages the use of a team, including a cleaning company and maintenance personnel, to manage the property effectively. She also advises on pricing strategies, cleaning fees, and personal touches to enhance the client experience. The episode concludes with tips on obtaining reviews and building a business beyond the short-term rental.
Key Takeaways:
- Ensure the rental property has all the necessary amenities and supplies for the advertised occupancy.
- Use smart devices to automate processes and make the rental more efficient.
- Take high-quality photos and videos to accurately showcase the property.
- Create a digital guidebook for guests to provide up-to-date information.
- Research the cost of doing business in the area and consider partnering with service providers.
Paired Drink:
- Spiced Apple Coup
Stay tuned for more insightful episodes of The Mastermind Mixer!
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