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Amplifying Patient Voice to Improve Care with Martin Hatlie
Manage episode 375674864 series 2969343
Το περιεχόμενο παρέχεται από το Center for Healthcare Narratives. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Center for Healthcare Narratives ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Tracy welcomes esteemed patient safety advocate and President/CEO of Project Patient Care, Marty Hatlie, to the podcast today for a conversation that delves deeply into the core of patient safety and the integral roles patients and families play in elevating healthcare outcomes. Together, they engage in a timely dialogue which underscores the urgent call for a healthcare landscape that treasures transparency, equity, and the voices of marginalized populations. Marty's personal journey from a lawyer advocating for doctors to a fervent patient safety advocate is also unveiled, highlighting the challenges and potentials within patient safety.
Emphasizing the significance of systems thinking and accountability as catalysts for enduring transformation, Tracy and Marty reinforce the critical value of patient engagement and federal leadership while offering a revolutionary perspective for a new era of patient safety and equity. The episode also explores COVID-19's impact on patient safety and healthcare disparities, and introduces The Academy for Emerging Leaders in Patient Safety focusing on its mission to connect patient narratives with education to foster cultural change. As the episode concludes, our duo rallies listeners to partake in such patient advocacy and transparency endeavors as Patients for Patient Safety US. Join Tracy and Marty here today to gain crucial insights into this noble initiative to revolutionize healthcare for the betterment of all individuals and embrace a holistic vision of well-being, safety, and equality in the healthcare realm.
Highlights:
- Marty Hatlie's leadership and career evolution from medical-legal defense attorney to his staunch patient safety advocacy and work reforming patient safety
- Addressing decades of slow moving improvements in healthcare safety with a call to address the stagnation in patient safety advancement of late
- The urgent need for openness in healthcare
- Connecting patient safety with health disparities
- Healthcare transformation via federal leadership, accountability, and culture change
- Fostering change through systems thinking and safety science in healthcare education
- Recognizing the role of patients and families in driving innovation and accountability
- COVID-19 Insights
Quotes:
"We've lost the belief that the healthcare system can fix itself. It's just not going to. What we need is that paradigm shift towards systems thinking and transparency."
"The conflation of safety and equity is going to be a very exciting part of our next chapter, really looking at the data and looking at how some people just don't get the kinds of fairness in the healthcare system that we all deserve."
"This is a system that's supposed to work for me. And if it doesn't work for me, I'm entitled to speak up and say something about it."
"It shouldn't be our job ethically as patients and family members to be the agents for change. But again, it's been 20 years. We haven't seen it happen."
"We still fight with people just to get safety even on the agenda of the undergraduate curriculum."
"The challenges of driving transparency in healthcare are immense, particularly when the system resists change."
"COVID-19 exposed vulnerabilities within the healthcare system, particularly in nursing homes, leading to discussions about infection control and the importance of patient advocacy."
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