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Q&A: “Is it wise to offer a money-back guarantee?”
Manage episode 459287271 series 2526728
Το περιεχόμενο παρέχεται από το Chris & Jolie Guillebeau and Chris Guillebeau. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Chris & Jolie Guillebeau and Chris Guillebeau ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
What It’s About
Are there good reasons for NOT having a solid guarantee with your offer?
Notes from Chris
Episode 2926
Today’s question comes from Marcus in Toronto, who runs a photography business and is considering offering a money-back guarantee on his services.
He’s hoping it will build trust and attract more clients but is worried about potential downsides, like customers taking advantage of the policy. We’ll explore whether offering a guarantee is a smart move and how to structure it to protect your business while building confidence with your clients.
“Hi, this is Marcus from Toronto, Canada. I run a small photography business, and I’ve been thinking about offering a money-back guarantee on my packages. My idea is that it might make people feel more confident about booking, especially since my services aren’t cheap. But I’m worried it could backfire if people take advantage of it, or if it puts me in a bad financial spot. Is offering a guarantee a smart move, or is it more trouble than it’s worth? How can I structure it to protect myself while still building trust with clients? “
Listen to today’s episode to learn more…
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Inspiration is good; inspiration combined with action is better. Now get back to work!
Yours in the revolution,
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Chris Guillebeau
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