It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Το περιεχόμενο παρέχεται από το Restaurant Rockstars and Roger Beaudoin. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Restaurant Rockstars and Roger Beaudoin ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
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375. Using Restaurant Technology to 10X your Business - Tony Roy and Brendan Sweeney
MP3•Αρχική οθόνη επεισοδίου
Manage episode 396499055 series 1016714
Το περιεχόμενο παρέχεται από το Restaurant Rockstars and Roger Beaudoin. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Restaurant Rockstars and Roger Beaudoin ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
As a restaurateur, you can’t afford to ignore technology. Since the pandemic, operators of every size have had to adapt to platforms and tools that offer guest convenience and operating efficiencies. The landscape keeps changing every day and to stay competitive, great food and service are no longer enough to keep guests coming in the door. In this episode of the Restaurant Rockstars Podcast, I’m speaking with Brendan Sweeney and Tony Roy who run Popmenu, arguably one of the leading and fastest growing restaurant technology companies. We delve into the innovative ways PopMenu harnesses the power of artificial intelligence for answering phones, increasing customer interactions, enhancing menu engagements and marketing strategies. We also discuss how adopting such technologies can significantly increase restaurant profitability and improve operations, amid labor shortages and other challenges faced in the industry. Listen as Brendan and Tony explain: • What’s important to know about current and future restaurant technology. • Guest expectations in today’s dining or “to go” experiences. • How to get more customers, increase their frequency and boost your restaurant margins • The basics of Artificial Intelligence and why it’s the future of your restaurant operation • How your restaurant can benefit from 10 million plus data points on guest preferences • How to uplevel guest service and free staff time from answering your phone while still informing guests calling in. Brendan and Tony also highlight Popmenu’s exciting new partnership with Open Table and what’s coming next. Don’t miss this episode, get my FREE “Top 3 Ways You’re Killing Your Restaurant Profits and a bonus at www.restaurantrockstars.com/profits then go out there and Rock YOUR Restaurant! Roger Thank you to our sponsors: Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Sculpture Hospitality is the solution to improve your bar or restaurant inventory and gain healthier profit margins! https://SculptureHospitality.com/rockstar The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/
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395 επεισόδια
MP3•Αρχική οθόνη επεισοδίου
Manage episode 396499055 series 1016714
Το περιεχόμενο παρέχεται από το Restaurant Rockstars and Roger Beaudoin. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Restaurant Rockstars and Roger Beaudoin ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
As a restaurateur, you can’t afford to ignore technology. Since the pandemic, operators of every size have had to adapt to platforms and tools that offer guest convenience and operating efficiencies. The landscape keeps changing every day and to stay competitive, great food and service are no longer enough to keep guests coming in the door. In this episode of the Restaurant Rockstars Podcast, I’m speaking with Brendan Sweeney and Tony Roy who run Popmenu, arguably one of the leading and fastest growing restaurant technology companies. We delve into the innovative ways PopMenu harnesses the power of artificial intelligence for answering phones, increasing customer interactions, enhancing menu engagements and marketing strategies. We also discuss how adopting such technologies can significantly increase restaurant profitability and improve operations, amid labor shortages and other challenges faced in the industry. Listen as Brendan and Tony explain: • What’s important to know about current and future restaurant technology. • Guest expectations in today’s dining or “to go” experiences. • How to get more customers, increase their frequency and boost your restaurant margins • The basics of Artificial Intelligence and why it’s the future of your restaurant operation • How your restaurant can benefit from 10 million plus data points on guest preferences • How to uplevel guest service and free staff time from answering your phone while still informing guests calling in. Brendan and Tony also highlight Popmenu’s exciting new partnership with Open Table and what’s coming next. Don’t miss this episode, get my FREE “Top 3 Ways You’re Killing Your Restaurant Profits and a bonus at www.restaurantrockstars.com/profits then go out there and Rock YOUR Restaurant! Roger Thank you to our sponsors: Popmenu: For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars The Restaurant Academy: Everything you need to know to optimize profits and maximize sales https://restaurantrockstars.com/joinacademy/ Sculpture Hospitality is the solution to improve your bar or restaurant inventory and gain healthier profit margins! https://SculptureHospitality.com/rockstar The Birthday Club – Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/
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