Mastering Feedback: The Art Of Constructive Criticism Resilience Is Everything: Personal Growth & Leadership Insights To Win Big podcast

8y ago 16:08

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Το περιεχόμενο παρέχεται από το Rene Godefroy: Global Motivational Keynote Speaker and humanitarian and Rene Godefroy: Global Motivational Keynote Speaker. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Rene Godefroy: Global Motivational Keynote Speaker and humanitarian and Rene Godefroy: Global Motivational Keynote Speaker ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

Introduction:

Timestamp: [00:00:29.590]
Summary: Speaker discusses the challenge of giving negative feedback to sensitive or arrogant individuals without causing hurt feelings, emphasizing the importance of feedback in personal and professional growth.

Core Concept: The PSP Formula for Feedback

Timestamp: [00:01:49.470]
Summary: Introduction of the PSP (Praise, Share, Praise) formula as an effective method for delivering feedback across various relationships and settings, including personal and professional environments.

Detailed Explanation of PSP:

Timestamps: [00:03:25.480], [00:04:55.380], [00:06:14.250]
Summary: Breakdown of the psychological rationale behind the PSP method:
- Praise: Start by affirming the individual’s positive qualities to create a safe emotional space.
- Share: Constructively present the negative feedback, focusing on specific behaviors or performances that require improvement.
- Praise Again: Conclude with further affirmation to reinforce self-esteem and leave the conversation on a positive note.

Real-life Application and Examples:

Timestamps: [00:07:42.030], [00:09:01.170]
Summary: Discussion on identifying positive traits in difficult individuals and the significance of distinguishing between a person's behavior and their inherent qualities.

Techniques for Effective Feedback Delivery:

Timestamps: [00:10:33.160], [00:12:09.870]
Summary: Strategies for delivering negative feedback, including disassociation techniques to separate the person from their behaviors, thereby minimizing defensive reactions.

Conclusion: Vision and Aspiration Focus

Timestamp: [00:13:49.910]
Summary: Encouragement to end feedback sessions on a high note by discussing the recipient’s aspirations and offering support to achieve their goals, reinforcing the positive impact of feedback.

Final Thoughts:

Timestamp: [00:15:19.200]
Summary: Recap of the PSP strategy and its benefits, especially for HR professionals, with a call to action to apply this approach in daily interactions to foster growth and improvement.

Speaker: Rene (Pseudonym)

Role: Motivational speaker and consultant specializing in interpersonal communication and personal development.
For Human Resources (HR) Professionals

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