On Customer Experience

Questions to Unlock the Business Philosopher In You

In episode 43, I present some questions for the business philosopher in you On Creating a Customer Centric Culture: - How can you ensure that your customers have the best possible experience when interacting with your business? - What are some strategies for creating a customer-centric culture within your organization? - How can you use feedback from your customers to improve your products and services? - What are some ways to go above and beyond to surprise and delight your customers? ● Who is It For ● This podcast is for "Brainy Bosses": Business Presidents, CEOs and Owners, Organizations Builders and Team Leaders who manage creative talent, professional expertise and human experience that can't be replicated by machines. Our listeners are business builders, organizational managers, team leaders, and career professionals who want to build self-perpetuating, long-lasting business organizations, work teams, and careers that last beyond themselves. ● Inspire Human Organizations that Outlast You ● Questions for the Business Philosopher in You is a micro-cast, a podcast with less than 60-second episodes, where I present questions you can ponder as you go about your day. These questions are designed to inspire the business philosopher in you to do your own thinking as you go about building a self-sustaining business, organization, or team that can outlast its founders, leaders, executives, and owners. ● Why this Podcast? ● Today's business management philosophies are deeply rooted in the Scientific Management Theories developed in the 1800s, which systematically removed from management many of the qualities that made us human. As a result, our business organizations are running at a fraction of their maximum capacity while causing disengagement in our employees and dissatisfaction from their work, often resulting in burnout, despair, and existential crises that come from unfulfilling work. ● Who is a Brainy Boss? ● A Brainy Boss is a leader who understands the importance of managing creative talent, professional expertise, and human experience in a way that can't be replicated by machines. They are driven to build self-sustaining businesses, organizations, and teams that can outlast themselves, and they do this by applying their own thinking to produce concrete results in the cold, hard realities of the marketplace. This micro-cast is perfect for Brainy Bosses who want to sharpen their thinking and build businesses that are both successful and fulfilling. Tune in to Questions for the Business Philosopher in You and unlock your inner philosopher today! ● Be the Best Business Philosopher Your Business Has ● Looking to be a more thoughtful and empathetic business leader? Start you journey here: https://www.awayre.com/start-building-your-own-business-philosophy/