How to Figure Out if Your Staff is Overworked or "Just Doesn't Care", And What To Do About It | E214

Optometry: The Ultimate O.D.

How to Figure Out if Your Staff is Overworked or Just Doesn't Care, And What To Do About It | E214

Highlights from this episode:

How to Figure Out if Your Staff is Overworked or Just Doesn't Care, And What To Do About It (00:52)

Closing Thought: Don't get stuck in the wrong room (16:05)

Staffing is a never ending project within a practice. We have had to replace several staff members over the last few months and obviously there's a learning curve with new hires and they are going to make many mistakes. The thing you need to find out, however, is whether these mistakes are because they are overworked or if they just don't care. Listen to the end to find out my take on what these "just don't care" situations tend to actually be.

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