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79. Agent Training & Coaching Tips across a 30 year Career w/Ronna Caras, Training Manager - The Center for Guaradianship Excellence
Manage episode 367793919 series 3490007
Το περιεχόμενο παρέχεται από το Denise Venneri. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Denise Venneri ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Welcome my colleague @Ronna Caras to the My Curious Colleague 🔍 #CPGCX Podcast…! In S4 E79, I talk with Ronna, former owner of Caras Training for over 30 years...! She’s got a new gig in the non-profit space and currently is Training Manager at @The Center for Guardianship Excellence. Links here:
Apple Podcast: https://podcasts.apple.com/us/podcast/my-curious-colleague/id1565590157
Spotify: https://open.spotify.com/show/2NmNkE7c2qqPpnHI7mTais
Ronna reflects on her long tenured career as a Professional Trainer and we all benefit from her POV’s and practical advice.
Ronna shares her thoughts on --- to name a few:
What she’s been surprised about recently in the field of training. HINT: She compares Big Co training expectations vs little co.
Tips to ensure successful training as a Client even if you’re new to the Agency/Trainer & a bit unsure about the outcome.
The question on everybody’s mind – Virtual, Hybrid or Combo training…?
Various Learning Styles. HINT: I share mine and realize I may have more than one!
Ronna’s non-profit organization shout-out goes to Firehouse Center for the Arts in Newburyport, MA. www.firehouse.org Their mission is to enrich and entertain all segments of the Greater Newburyport region by providing high quality visual and performing arts experiences.
Do take a listen to Ronna’s episode now...! Links above.
Our sponsor Holdcom is offering all My Curious Colleague listeners a free professional greeting for their contact center or business.
Click here to get yours. website https://www.holdcom.com/callcenter/.
And the free greeting page. https://www.holdcom.com/free-custom-greeting/ #MyCuriousColleague#CPGCX #custserv #CPGindustry #consumerrelations #BusinessPodcast #startups
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message111 επεισόδια
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