143. Organisational Resilience: Embracing Change, Learning & Transformation / Tami Rosen

In Conversation with Nathalie Nahai

Today I’m in conversation with Tami Rosen - a recognised thought leader, influencer and senior executive in HR, who has spent her career transforming the impact of Human Resources as a senior executive for some of the world’s most recognized companies, including Goldman Sachs, Apple, Luminar Technologies, Atlassian, and, most recently, Pagaya, where she currently holds the title of Chief People Officer and leads a dynamic workforce of over 750+ across Israel and the United States.

Passionate about philanthropy, coaching, mentoring and helping the future generation of leaders, Tami embodies a leadership style steeped in inclusivity and innovation. She has pioneered groundbreaking initiatives focused on the advancement of underrepresented communities, from establishing Wall Street's inaugural, award-winning LGBTQ+ Ally Program at Goldman Sachs, to designing the framework for Atlassian's 'TEAM Anywhere' program that has redefined remote work paradigms. Her contribution to Pagaya is cemented in the company's foundational value: 'Culture of Learning,' which centralises learning and education in all aspects of the organisation.

Tami's visionary perspective goes beyond viewing people as a company's most valuable asset; instead, she sees HR as a disruptive technology and innovative force that drives business operations and capabilities beyond the imaginable. Her forward-thinking approach positions HR as a catalyst for transformative change, shaping the future of organizations – which is exactly what drew me to speaking with her today.

SUMMARY

In this conversation, we explore the importance of embracing change and fostering a culture of continuous learning within organisations. Tami also discusses the role of AI in enhancing financial inclusion, while acknowledging the challenges and ethical considerations that come with its implementation. The conversation touches on the significance of feedback, resilience, and the need for human connection in the workplace, ultimately framing flourishing as a personal journey guided by one's passions and adaptability.

KEY THEMES

· Embracing change can lead to opportunities.

· Continuous learning is essential for personal and organizational growth.

· AI can enhance financial inclusion but comes with challenges.

· People strategy must align with business strategy for success.

· Feedback is a crucial tool for personal development.

· Resilience is built through learning from failures.

· Flourishing requires a clear sense of direction and control.

· Flexibility in work arrangements is increasingly expected.

· Music and the arts can provide solace and inspiration during tough times.

WEBSITES

https://pagaya.com/

BOOKS & OTHER RESOURCES

Song Exploder (Podcast) - https://bit.ly/4aQ3HAe

MUSIC

https://nathalienahai.hearnow.com/

CHAPTERS

06:03 Challenges and Embracing Change

12:02 Pagaya: Using AI to Make Financial Opportunities More Accessible

16:06 Challenges and Pitfalls of AI in Finance

21:27 AI's Impact on Creativity and Imagination

24:12 Flourishing in a Time of Acceleration and Disruption

27:03 The Impact of AI on Jobs and Business Longevity

31:24 Mistakes Tech Companies Make in Business Longevity

34:48 Creating Cultures that Enable People to Flourish

37:19 Flexibility in Work Schedules

39:00 Balancing Employee Care and Business Continuity

39:41 Humanizing Tech and Setting Expectations

40:43 Creating a Learning Culture

42:33 Exploring AI and Embracing its Potential

43:55 The Role of AI in Personal and Professional Growth

46:48 The Value of Feedback and Self-Reflection

48:18 Practices for Navigating Turmoil

52:36 Orienting Towards Life and Beauty on Dark Days

53:51 Finding Freedom in Music and Creativity

54:54 Roots and Anchors: Family and Living Each Day