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Insights from Zapier's Lindsay Rothlisberger: A Masterclass in Leveraging AI for RevOps
Manage episode 429171129 series 3540532
Το περιεχόμενο παρέχεται από το Aptitude 8. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Aptitude 8 ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode of "Go to Market with AI," Conor Jeffers interviews Lindsay Rothlisberger, Director of Revenue Operations at Zapier. With 16 years of experience, Lindsay shares her insights on:
- Implementing AI in RevOps to boost sales efficiency
- Creating seamless customer experiences
- Using AI for lead routing and call preparation
- Enhancing product feedback loops with AI
Key highlights from the interview:
- How AI tools like Zapier and OpenAI are integrated into workflows.
- Real-world use cases demonstrating increased efficiency and improved customer experiences.
- The importance of RevOps in modern business structures and how AI can amplify its impact.
- Tips for organizations starting their AI journey in RevOps.
0:00 - Introduction
0:35 - Welcome and guest introduction
1:20 - Lindsay's background and career journey
2:15 - Transition from marketing automation to RevOps
3:00 - Importance of RevOps in organizations
4:05 - AI's role in transforming RevOps
5:10 - Real-world AI use cases at Zapier
6:30 - Lead routing with AI
8:00 - Enhancing customer experience with AI
9:20 - AI in product feedback loops
10:30 - Sales efficiency improvements using AI
12:15 - Coaching and feedback automation with AI
14:00 - Challenges and learnings from AI implementation
16:00 - Future of AI in RevOps and final thoughts
#AI #RevOps #RevenueOperations #Zapier #AIinBusiness #SalesEfficiency #CustomerSuccess #MarketingAutomation #TechInnovation #Aptitude8
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