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Why you need a Player Support Partner that Specializes in Video Games with Andro Baluyut of GameOps
Manage episode 415955052 series 3571855
Το περιεχόμενο παρέχεται από το International Trade Centre. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον International Trade Centre ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
In this episode, we feature Andro Baluyut, Founder and CEO of GameOps, to talk about the importance of finding a player support partner for video games that specializes in providing support for games.
In this feature, we discuss:
- What's the difference between Customer Support VS Player Support?
- Understanding the impact of the kinds of issues games receive and how to turn that data into something that can be used to improve overall player experience
- The pros and cons of Mass Support VS Personalized Support
- How to know when it is time to find a player support partner
- How to find a good player support partner for your game
Game Ops is a video game company specializing in support services. With more than 20 years of industry experience both as a game publisher and as a solutions provider.
Find Game Ops online at
https://gameops.ph/
Facebook:
https://www.facebook.com/gameops.ph/
LinkedIn:
https://www.linkedin.com/company/gameops-inc./
More of GameOps' initiatives in the gaming industry can be found here:
www.gamedevsummit.co
Facebook: https://www.facebook.com/GDSummitAsia/
Instagram: https://www.instagram.com/GDSummitAsia/
Twitter: https://twitter.com/gdsummitasia
LinkedIn: https://www.linkedin.com/in/gdsummitasia/
MEE Games - the incubator we co-founded to help the Philippine indies with their original games/IP.
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