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Transform Customer Experience: From Fixing to Innovating with Katie Stabler
Manage episode 456382709 series 3353342
Το περιεχόμενο παρέχεται από το Marc Haine. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Marc Haine ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Unlock CX Success: Why Innovation Beats Fixes with Katie Stabler
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Many businesses are pouring time, money, and energy into Customer Experience (CX) but only end up maintaining the status quo.
🛎 In this episode of Marc Haine Live, we’re joined by CX expert Katie Stabler to tackle one of the biggest challenges facing businesses today—wasting time and resources on fixing problems instead of driving real innovation in customer experience.
📣 About Katie Stabler:Katie Stabler is the founder of Cultivate Customer Experience, co-author of Amazon’s #1 best-seller Customer Experience 2, and recognized as one of the top 20 Global CX Thought Leaders. She’s worked with industries across the globe to help businesses elevate their customer experience from reactive fixes to true innovation.
🔗 Connect with Katie:Website: cultivatecustomerexperience.com
LinkedIn: Katie Stabler
Instagram: customer_experience_cultivator
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Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
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