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Voicebots, IVR, AA Auto Attendants - Jargon Busting - what is it all about?
Manage episode 322191631 series 2953177
Το περιεχόμενο παρέχεται από το Disruption Works. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Disruption Works ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Today we discuss the to various terms around voice and phone systems such as IVR, AA, Auto Attendants and Voice Bots and Automation. These terms are used quite extensively and it is a bit of minefield so here comes a bit of jargon busting.
We explain where you have come across them and what the difference is between the services in technology terms. So take a listen and lets us know what you think.
Find out more about voice bots here.
Also we include our client shout out this week for sketch London - an amazing Michelin star restaurant that it run by an absolutely amazing team. See more here.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email info@disruptionworks.co.uk with the subject Podcast and we will see what we can do ;-)
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