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Voice Automation, the impact of automating appointment management
Manage episode 317820128 series 2953177
Το περιεχόμενο παρέχεται από το Disruption Works. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Disruption Works ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Another instalment of the chit chat podcast with Sean and Steve, talking about today the challenge that is appointment management using Voice Automation. With people being very precious we have been set the challenge by a business this week of looking at the automation of the appointment journey. This challenge is actually quite easily managed with the right tech partner but there is a huge win for businesses that implement this as a solution.
We talk about that impact and the nuance of how the process can be used in any business that relies on appointment setting and the all important confirmation journey.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email info@disruptionworks.co.uk with the subject Podcast and we will see what we can do ;-)
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