A Secutix super episode about technology, customer experience, and tickets...

Dave Wakeman's The Business of Fun Podcast

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4M ago 1:12:39

MP3•Αρχική οθόνη επεισοδίου

I have two guests today: David Hornby and Michael McDermott.

David is the Managing Director Northern Europe, UK, and Ireland for SecuTix and Michale McDermott is the General Manager of the Americas for SecuTix.

We had a really great conversation that hit on a ton of really great ideas and concepts.

In this episode, we talk about:

Tech and change in tickets
The secondary market
Customer focus
Tools of transacation
A really great case study on Guinness and the Guinness visitor's tour

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