Paula Kennedy Garcia - CX Digital Delivery

CX Files

Το περιεχόμενο παρέχεται από το Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.

6M ago 14:14

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CX Outsourcers Special Edition: For the next two weeks CX Files will be published on both Monday and Thursday giving previews of the talks that will be taking place in Atlanta at the CX Outsourcers conference on May 1/2...

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Paula Kennedy Garcia is an old friend of the CX Files. She has senior experience in several leading BPOs and is know as a leader in CX innovation and new delivery models. Paula is based in Belfast.

In this conversation with Mark Hillary she talks about her planned talk on digital CX to the CX Outsourcers conference in Atlanta on May 1/2.

Unfortunately, Paula has had to cancel her visit to Atlanta just before the broadcast of this epsiode (Peter and Mark recorded this about a week before broadcast), but it would be a shame to not hear the conversation so we have still published it here.

https://www.linkedin.com/in/paula-kennedy-garcia-1b90b81/

https://cxoutsourcers.com/

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