Episode Nine - Conquering Toxic Shame: Navigating Power, Control, and Empathy in the Workplace, Part One

Business Psychos Podcast

This is the first of a two-part series. In this episode of Business Psychos, Mary and Katie delve into the topic of shame, exploring its impact on the workplace and the dynamics of power and control. They also touch on the internalization of shame and its influence on negotiation and career advancement. The conversation delves into the topic of shame in the workplace and customer interactions, highlighting the impact of shame on individuals and the dynamics of power and control. It explores the experience of employees and customers facing shame, the complexities of navigating workplace dynamics, and the emotional toll of unfair treatment. The discussion emphasizes the need for empathy, self-reflection, and understanding in addressing shame and its effects. The conversation delves into the impact of shame in the workplace, highlighting personal experiences and providing guidance for individuals and organizations. It explores the effects of toxic shame, the role of empathy and compassion, and the importance of addressing shame in the workplace culture. The discussion emphasizes the need for individual growth, organizational change, and the integration of positive behaviors in the workplace.
Takeaways

• The podcast is inspired by the desire to discuss complex topics and create a supportive virtual community for introspective and curious individuals.
• Shame is a powerful and destructive emotion that can impact workplace dynamics, negotiation, and career advancement.
• The internalization of shame can lead to self-criticism, perfectionism, and difficulty in navigating workplace interactions and feedback.
• Understanding the dynamics of power and control in the workplace is essential for navigating the complexities of corporate culture and career advancement. Shame can deeply impact individuals in the workplace, affecting their self-esteem and confidence.
• Navigating workplace dynamics and power struggles can be emotionally taxing and demoralizing for employees.
• Unfair treatment and public shaming in customer interactions can have lasting effects on individuals and their self-image.
• Empathy, self-reflection, and understanding are crucial in addressing shame and its impact on individuals and organizations. Toxic shame can have a significant impact on workplace dynamics and individual well-being.
• Empathy and compassion play a crucial role in addressing shame in the workplace and fostering a positive culture.
• Individuals and organizations need to take proactive steps to address shame, promote positive behaviors, and integrate interpersonal dynamics training.
• The intersection of workplace and human capital strategy requires a focus on individual growth, scalable programs, and the integration of employee health and wellness into business strategies.
• 360 feedback, frequent performance processes, and customized training on interpersonal dynamics are essential for addressing shame and promoting positive workplace behaviors.

Keywords
business psychos, corporate culture, modern life, shame, workplace dynamics, power, control, negotiation, career advancement, shame, workplace dynamics, power, control, customer interactions, unfair treatment, empathy, self-reflection, emotional toll, shame, workplace, toxic shame, empathy, compassion, organizational change, interpersonal dynamics, leadership, culture, human capital strategy