Episode 22: Differentiated Leadership: Rob Navarrete of Willis Towers Watson

Big Fish in the Talent Pool

Robert Navarrete is the Director and Head of Recruitment at Willis Towers Watson NA. Having joined them in January 2020, he brings to his new role deep talent acquisition experience from global leadership roles with SAS, Capital One, and Aon, where Erin and Rob were colleagues in their Recruitment Process Outsourcing (RPO) business. As a Canadian with Hispanic heritage, and a member of the LGBT+ community, Rob shares his personal perspective on what it means to become “comfortable in one’s own skin” as a leader with a multi-diverse perspective. He has advice for future and current leaders on inheriting a team and establishing credibility in the first 90 days in leadership. We also discuss how best to handle mistakes (spoiler alert: with humility and curiosity), and his top criteria for recruiters he hires including creativity, perseverance, and a keen focus on candidate experience. Topics Discussed: Leaning on flexibility during COVID-19 Characteristics and examples of a great mentor The biggest challenges navigating through a new company Shifting the perspective from mistakes to learning opportunities Finding your differentiator as a leader The current state of LGBT+ progress in corporate environments Connect with Rob Navarrete Twitter: https://twitter.com/R_Navarrete LinkedIn: https://www.linkedin.com/in/robertnavarrete/?jobid=1234 Connect with Erin Peterson Erin is a Talent Acquisition Consultant, Interim Leader, and RPO Advisor with PeopleResults. She has led TA and RPO globally for some of the most successful organizations in the world including Accenture, Aon Hewitt, and Amazon. She translates her unique global experience to help clients with TA strategy, employment branding, onboarding, candidate experience, and recruitment process outsourcing (RPO) decisions. Connect on Social Website: https://www.people-results.com LinkedIn: linkedin.com/in/erinpeterson Twitter: https://twitter.com/ErinMcPeterson