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Empathetic Connections | Hannah's Approach to Life And Customer Success
Manage episode 375906026 series 3478503
Το περιεχόμενο παρέχεται από το Cesar Romero. Όλο το περιεχόμενο podcast, συμπεριλαμβανομένων των επεισοδίων, των γραφικών και των περιγραφών podcast, μεταφορτώνεται και παρέχεται απευθείας από τον Cesar Romero ή τον συνεργάτη της πλατφόρμας podcast. Εάν πιστεύετε ότι κάποιος χρησιμοποιεί το έργο σας που προστατεύεται από πνευματικά δικαιώματα χωρίς την άδειά σας, μπορείτε να ακολουθήσετε τη διαδικασία που περιγράφεται εδώ https://el.player.fm/legal.
Episode Summary
A conversation with Hannah Brotherton about her career journey into customer success, building bridges with other people, leadership, imposter syndrome, and more.
Hannah’s Bio
Hannah Brotherton is an accomplished Customer Operations leader with over nine years of experience in data-driven strategies, primarily within high-growth entrepreneurial organizations. Her expertise lies in crafting best practices, operational procedures, and tools to elevate customer experiences.
She is recognized for her strategic thinking, collaborative approach, and cross-functional influence, which enable her to proactively solve problems and streamline customer interactions in alignment with business objectives. Her commitment to design extends to creating seamless customer and employee experiences. She excels in building and leading high-performing teams, providing guidance, coaching, and fostering individual growth.
Outside work, Hannah enjoys diverse interests, including cooking, design, furniture building, travel, organization, reading, outdoor activities, spending time with her dog, meeting new people, exploration, tea, podcasts, and wellness pursuits.
Referenced
- Book | Loving What Is: Four Questions That Can Change Your Life: https://www.amazon.com/Loving-What-Four-Questions-Change/dp/1400045371
Connect With Hannah
- LinkedIn: https://www.linkedin.com/in/hbrotherton/
🎙About The Podcast
Join Cesar Romero, as he shares the stories of trailblazing underrepresented SaaS founders, executives, and professionals who have broken barriers and achieved remarkable milestones. Whether you're seeking inspiration, mentorship, or actionable strategies to advance your career, our podcast is your go-to resource.
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https://podcasts.apple.com/us/podcast/beyond-the-job-title/id1689335298
👋🏼Get In Touch
Email or DM me with any feedback, ideas, or thoughts about the lessons you've learned from the episodes and I’ll personally give you a shout-out for tuning in.
Where to find Cesar
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